Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unacknowledged customers.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, overflowing trash, and closed restrooms.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including incorrect orders.
Operational Hours
Several reviews noted discrepancies between posted hours and actual closing times, leading to frustration among customers.
Staffing Problems
Customers frequently mentioned being short-staffed, which contributed to delays and service issues.
BS
Bradley Scott
Oct 17, 2025
4.0
With the house horses in need of a tasty treat, we made our way to the local DQ. The friendly staff promptly filled our order - two pup cups, a dipped cone and a strawberry chocolate blizzard. The house horses patiently awaited their treat… and one of the employees was also patiently waiting to see the pups eat them. Within seconds they devoured them and hopped back into the truck, the employee with a smile on her face returned back to work and we were able to enjoy our sugary delights as got back on the road. Recommend go ahead. Unlike the drive thru there is rarely a line inside
LF
Larry Faulkner
Aug 15, 2025
2.0
Two times now I have asked for senior discount first time. Oh that’s cute. Second time. Oh I didn’t hear you. Obviously they don’t give senior discounts although dairy queen says they do.
TS
Tony Martin (SweetT)
Aug 12, 2025
2.0
No banana's... No ice... and No Mens bathroom and I'm told this has been for quite some time. We will no longer stop here.
KO
Krista ODonnell
Aug 9, 2025
2.0
Walked in and Noone was around, stood for 2min and I had to yell for someone's attention, no ice, tables and chairs are dirty, but yet everyone was gone in back and not doing thier jobs. I came once before, chalked it up last time, they were a little busy. Now I know it's a thing that happens quite often as I have read. This place just needs a makeover, inside and employees. Not going back again.
TT
Tabetha
Aug 4, 2025
2.0
I don’t normally say anything, but after what happened today it is definitely needed. We waited for our food, after finding a hair in my food. I addressed it with front counter person. He said it’s not mine, and showed it to manager. Manager made comment to cook that he needs a hair cut. After respectfully asking for a new burger, the counter help and manager started laughing after I asked if the second burger was fresh(hairless). I understand things happen, but when I went back to my family, my kiddo said she had a hair on her sandwich ,that she just picked it out! Seriously isnt that is why there are hair nets. After we ate and I was boiling, I went to throw our trash out. My kid went to the bathroom to come out and tell me the bathroom door was messed up and door doesn’t lock. She had to put the trash can in front of the door! The trash was so full it was over flowing. So I placed it where I could and then walked outside to the outside trash over flowing, I assume because there is trash on the ground. I have been in food industry my entire life. Clinton Dairy Queen do better! My kids love the ice cream. My oldest was embarrassed to get her cone that we ordered because of how they were laughing about my complaint, we just left. Again do better Clinton Dairy Queen.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Clinton, MO offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.
What are the opening hours for Dairy Queen Grill & Chill in Clinton?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru option?
Yes, the location features a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it is family-friendly and offers booster seats, high chairs, and welcomes children.
Can I order online from Dairy Queen Grill & Chill in Clinton?
Yes, you can order online for pickup through their official website.
Are there seating and restroom facilities available at Dairy Queen Grill & Chill?
Yes, the restaurant provides seating and has restroom facilities.
How can I contact Dairy Queen Grill & Chill in Clinton?
You can reach them by phone at +1 660-885-2062.
Are there any notable nearby places where I can visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby you can visit Flavor Maid Donut Shop for donuts, Rock Village Dinner House for American cuisine, and Shawnee Mound BBQ for barbecue dishes.
Can Dairy Queen Grill & Chill customers find car services or rentals nearby?
Yes, multiple automotive services and car rental agencies including Jim Falk Motors and Enterprise Rent-A-Car are located nearby for your convenience.
Are there any nearby convenience stores or gas stations for quick stops near Dairy Queen Grill & Chill?
Yes, White Oak Station, Conoco, and Break Time Conoco gas stations with convenience stores are located close to Dairy Queen Grill & Chill.