Chipotle Mexican Grill

Reviews

• MD

  Matthew Dolezal

  Nov 30, 2025
  2.0
  As another reviewer said, this is easily the worst Chipotle location in the St. Louis area (and one of the few locations I’ve ever had issues with, as I eat Chipotle several times per month). Two stars is generous. When I walked in, there were barely any customers and the cashier was looking at their phone. Yet many of the items were running low, gone, or not fully cooked (the brown rice and the fajita veggies). The worker gave me the last of the brownish guacamole at the bottom of the container (probably slightly less than a full serving) instead of opening a new one. But I am generally non-confrontational, so I didn’t say anything, assuming the rest of the ingredients would be acceptable. Another issue is that they have never had aguas frescas at this location any time I have been there, despite having the agua fresca dispenser (is it just there for decoration?). So I spent extra money on bottled drinks instead of purchasing a fountain drink. The dining area was cold - maybe 60 degrees. I couldn’t finish my veggie bowl due to how hard the rice was. This location doesn’t even feel like a real Chipotle, to be honest. It seems like a forgotten location that is being embargoed or something. It’s almost as if they’re trying to reduce business as much as possible. However, the one positive aspect of this recent visit was that the place was finally clean (it’s usually filthy with overflowing garbage cans, etc.).
• JO

  Justin Ockun

  Nov 22, 2025
  1.0
  Just ordered a chicken bowl for delivery through the Chipotle app. Ice cold, terribly small portion, rice was raw, and it’s a watery mess. I’d rather light $17 on fire than spend that at this location again
• MA

  Mohammed Alghuson

  Nov 22, 2025
  4.0
  Nice food, but the rice is a bit crunchy.
• WD

  Walker Deibel

  Nov 18, 2025
  1.0
  I used to go to this place all the time but since COVID they have been an absolute disaster. I have never left a bad review before on anything because I feel like generally people out there are trying and I don't like slamming people. However, after about a dozen extremely poor experiences (my office is nearby), my wife recently scheduled a $350 order pickup for my daughter's birthday party thinking all Chipotle's are created equal. When I got there, the order wasn't ready, they had no record of it, they questioned if I had the wrong place. ultimately after showing the order receipt to multiple people who were completely incompetent, one of the managers ultimately and miraculously found it! They took an hour to put it together and the birthday girl--who was in my car, was an hour late to her 3 hour party. There were a couple employees who did rise to the occasion, emerging from who knows what inactivity to pull it together. One of the managers took my entire hour to goof around with a friend who smelled like weed and was clearly stoned. 2 others were apparently "on break." As someone who runs businesses I am leaving this review for the ownership. Please, for the love of god, replace the chronic incompetence of this location. This is otherwise a great restaurant in a prime location.
• MF

  Miguel Avendano Flores

  Oct 13, 2025
  1.0
  Ordered online (Uber Eats) and got my whole order wrong, which by the way was for two items so it shouldn’t be complicated but somehow they got it all wrong. And it’s not like I got someone else’s order because it has my name and the elements are there. I ordered salsa on the side but it was mixed in the bowl. Ordered chesse but I got that horrible queso salsa all over it. That is enough to ruin the whole thing. Very frustrating.

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