McDonald's

3.4
1582 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
810 Business Highway 36 West, Chillicothe, MO
64601, United States

Hours

Reviews

3.4
1,582 reviews
5 stars
477
4 stars
353
3 stars
316
2 stars
168
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for orders, leading to frustration.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality of their meals.

Cleanliness

The cleanliness of the restaurant was a common concern, with multiple mentions of dirty tables, floors, and restrooms.

Staff Attitude

While some customers noted friendly staff, there were numerous complaints about rude service and lack of urgency from employees.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, contributing to overall dissatisfaction.
  • BB
    Bloodangel
    Oct 20, 2025
    2.0
    Ordered a large meal and paid extra for door dash and when I open the bag I’m greeted to this. This isn’t even a large it’s more like a medium.
  • SB
    Shirley B
    Oct 14, 2025
    1.0
    Went through the drive through and ordered a small chocolate shake and a cup of water. For $4.29, that should have been the best small shake I've ever had... instead, there was strawberry syrup in the bottom of the cup, which tainted the flavor of most of the shake. To add insult to injury, the receipt was so faded that I couldn't read the survey code (I tried guessing a few times before I got truly frustrated and gave up). Ridiculous. The people at the windows seemed friendly, at least, but I won't be returning.
  • CB
    Chuck Bennett
    Oct 3, 2025
    5.0
    I was impressed. Store and parking lot was clean. I thought I made the mistake of going at noon but fast friendly service and fresh fries.
  • LL
    Lauren
    Sep 26, 2025
    1.0
    This place sucks. They forgot 3 things in my order and took 20 mins.
  • RS
    Richard Seidemann
    Sep 11, 2025
    5.0
    Only ordered coffee here. Staff person very nice. Inside was one of the nicest McDonald's I have been in.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 810 Business Highway 36 West, Chillicothe, MO?

The McDonald's location is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

Does McDonald's offer drive-thru service at this location, and what are its hours?

Yes, drive-thru is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.