Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
812 reviews
5 stars
280
4 stars
159
3 stars
154
2 stars
61
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Consistency
Many reviews mentioned issues with food quality, such as cold fries, incorrect orders, and overcooked items.
Management Issues
Several customers noted unprofessional behavior from management and a lack of proper training for staff.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported dirty facilities and unsanitary conditions.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by numerous complaints.
- APAndrew PattersonNov 15, 20251.0Slowest McDonald’s I’ve ever been too. Took us 27 min to get our food and cups. Tables were all dirty and food ordered was incorrect. No one was happy in the lobby after ordering and waiting
- JPJadrian PyleNov 13, 20251.0This location is HORRIBLE. We ordered two meals here tonight. Once we got home we realized that nothing in our bag was correct. The entire bag contained items we did not order. We had to drive all the way back to the location and not only did we not even receive an apology, they took forever to even acknowledge us at the window to correct the order. Additionally, we were not offered anything for the inconvenience and they refused to give us fresh fries even as the ones in the bag were already cold. This location is both incompetent and inconsiderate.
- DDDurdonaOct 24, 20251.0This place is horrible throughout the day its not even just one part of the day. the service is horrible and every time i go there this girl is there at night and she doesnt understand what you say even if you repeat it every which way. by the end of it she will have charged you for things you did NOT order and if you try to clarify at the window and say i didnt want these items you put on my order SHE will say its already been made and i have to pay for it when it has been 2 seconds from the drive thru to the window. I also ordered a double cheeseburger with extra pickles ketchup mustard and onions and i got none of that.
- MMMike MOct 10, 20251.0Couldn’t find my mobile order so had to manually input the order. Waited for about 10 mins to get my food but it wasn’t mine. Then I was given my food missing one item and the fries were overcooked. Management needs to train this family business better to make sure they know what they are doing.
- AAAnonymouseOct 5, 20251.0The service here sucks the food always takes forever because the employees are too busy talking I’ve stood here for 15 minutes before they got off the phone and started actually doing orders. I literally come to Mc Donald’s for the grab n go!
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's at 13559 Olive St Rd, Chesterfield, MO?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During what hours is the McDonald's drive-thru available?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
What are the delivery service hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 10:30 PM.
Which payment methods does McDonald's accept at this location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does the McDonald's at this location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's for delivery or pickup at this location?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Are there any nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, there are Starbucks coffee shops nearby where you can enjoy coffee and smoothies.
What nearby bakeries or dessert places can I visit near McDonald's?
Nearby bakeries and dessert places include The Tipsy Goat, The Trolley Stop Bakery, and Trolley Track Cookie Co., great options to visit before or after your meal at McDonald's.
Are there any nearby restaurants for alternative dining options near McDonald's on Olive St Rd?
Yes, nearby dining options include Paul Manno's Cafe, CRUSHED SUGAR, Firehouse Subs, Seasons American Cuisine, Jenny's Diner, and Classic Red Hots.
How can I connect with McDonald's Chesterfield, MO on social media?
You can follow McDonald's on X, Instagram (handle @mcdonalds), TikTok, Facebook (page: https://www.facebook.com/113992255298667), and Twitter (@McDonalds).