McDonald's

3.5
922 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 Long Rd, Chesterfield, MO
63005, United States

Hours

Reviews

3.5
922 reviews
5 stars
346
4 stars
176
3 stars
168
2 stars
73
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, particularly in restrooms and dining areas.

Food Quality

Food was often described as stale or poorly prepared, with several customers noting issues with freshness.

Inconsistency

Experiences varied widely, with some customers praising quick service and fresh food, while others reported frequent mistakes and delays.

Management Issues

Several reviews mentioned unprofessional behavior from management, contributing to a negative dining experience.
  • SC
    Steven Church
    Nov 13, 2025
    1.0
    Severely went down hill over the past year. Used to be fresh correct food with friendly faces. Now all the food tastes like it’s been sitting forever. The pie I got this morning was horrible and the expiration time had been peeled off so I can only assume it’s been sitting there more than four hours. Also, I found lint on my bagel this morning.
  • AA
    Aaron Abbott
    Oct 23, 2025
    1.0
    Got four McChicken's and a small fry got the order wrong two light mayo, pickles, extra lettuce, and light mustard the other two add pickles and mustard. When we got them they were barely wrapped didn't have the right amount of items we requested three didn't even have pickles they didn't even call our number or even bring it to the table cause it was for dine in completely unexpectable the machines don't print any receipts the bread is almost stale.
  • SS
    Steve
    Oct 18, 2025
    3.0
    Food is just like any McDonalds. Ok if you are in a hurry. Too expensive for what it is unless you use the app and find a deal. Service is also no different than most McDonalds. Even though I ordered using the app, food was missing from the order. This seems to be normal at all locations when I order for more than two people. It is what it is, I guess.
  • CM
    Charlie Mckee
    Oct 18, 2025
    5.0
    Always good experience here! Clean, nice staff, and foods accurate.
  • MB
    M B
    Oct 3, 2025
    1.0
    The manager on duty was very rude. It was if he could care less about helping me. He called out a number for an order that was done and I simply looked at the number and he snapped at me telling me it's not mine. Well how would he know since I used the kiosk? It was incredibly rude. Then when my food was ready he didn't even give me my drink cup before walking away. He then walked over to take someone else's order and stared at me as if I was bothering him. I asked for my drink cup and he clearly didn't like that I asked for it. When i opened my food the burger looked like they threw it around the kitchen. It was a mess. I'm definitely not going back to this McDonald's and I probably won't go to one for quite awhile. There are plenty of places to get fast food in the area that probably wouldn't act like this manager did. It w a s ridiculous. I recommend avoiding this place.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 110 Long Rd, Chesterfield, MO?

McDonald's is open daily from 5:00 AM to midnight (00:00).

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 110 Long Rd has a drive-thru open daily from 5:00 AM to midnight.