McDonald's

3.3
1865 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2071 S Main Street, Charleston, MO
63834, United States

Hours

Reviews

3.3
1,865 reviews
5 stars
628
4 stars
340
3 stars
327
2 stars
167
1 star
403

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and curbside orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

The restaurant and restrooms were often described as dirty and poorly maintained, with multiple customers expressing concern over unsanitary conditions.

Staff Attitude

Customer service was inconsistent, with some staff being friendly while others were reported as rude or inattentive.

Food Quality

Several customers noted that the food was often cold or poorly prepared, leading to dissatisfaction with their meals.
  • DF
    D F
    Oct 27, 2025
    3.0
    Fair
  • GT
    Grace Teffertiller
    Oct 19, 2025
    1.0
    I did a mobile order and was waiting at curbside pickup. I was there for 30 minutes waiting on my order. I walked in an asked why it was taking long she could not give me an answer and said it wasn’t even started. I go back outside and wait. While I’m waiting I notice at least 20 cars drive by through the drive thru. So I call the store ask for the manager tell him what happened and still wait another 15 minutes. After that it took 2 other people that were with me that had to go in just to get them to hand us our food! Food was awful never again will I go to this McDonalds!
  • LW
    Lee Anne Welch
    Oct 11, 2025
    1.0
    Restrooms were filthy. Paper towels and toilet paper all over the floor. They skipped over our order and served others. Blew it off like it was no big deal.
  • CT
    Cheyenne Todd
    Oct 8, 2025
    1.0
    Very presentable.
  • MG
    Mike Garner
    Oct 5, 2025
    4.0
    Good

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's located at 2071 S Main Street, Charleston, MO?

McDonald's at 2071 S Main Street, Charleston, MO is open daily from 5:00 AM to 11:00 PM.

During what hours is the McDonald's drive-thru available?

The drive-thru is available every day from 5:00 AM to 11:00 PM.