McDonald's

3.3
1415 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
93 Main St, Cassville, MO
65625, United States

Hours

Reviews

3.3
1,415 reviews
5 stars
423
4 stars
313
3 stars
268
2 stars
133
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Temperature

Many reviews mentioned receiving cold food, with several customers expressing disappointment over the temperature of their meals.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of customer service skills.

Order Accuracy

Frequent complaints about incorrect orders and missing items were highlighted, indicating a significant issue with order fulfillment.

Cleanliness

Some customers pointed out cleanliness issues, including dirty tables and unsanitary conditions.
  • AA
    Aylison
    5 days ago
    3.0
    Food quality is truly a hit-or-miss, but service is almost always sub-par. Just a very unfriendly "get you out of here as fast as possible" vibe; and when they are busy, some of the workers sound very unhappy and sometimes seem to have an attitude.
  • TM
    Tessa Musgrove
    Nov 1, 2025
    1.0
    I have tried to give them every chance I could for nearly two years. SMH what an absolute disaster. They will pull you up to try and keep your numbers low even if you are the only person in line. I was once pulled up for waiting on my steak bagel because they were cooking the steak, 10 minutes later I was handed a bagel without any steak 🤦🏻‍♀️ half the time I am there they don’t speak to you at the drive thru and act as though you have made their lives hell by ordering. Going inside is not any better because 90% of the time they don’t have anyone there to take orders or help with mistakes. Asked to speak with the manager on duty once and she literally hide behind the wall and whispered as though I couldn’t hear her. Save yourself a headache and go to one of the many local restaurants.
  • PP
    Pupaboo
    Oct 29, 2025
    1.0
    I usually don’t leave reviews but the service was genuinely horrendous. I didn’t catch her name but I went through the drive through and this lady had red hair, stared at me with judgment (the other eye was staring at something else.) when she finally broke her one good eye gaze on me she went to grab what I assume is my food. I had the big Mac combo meal. I check my food and my big Mac DOESNT EVEN HAVE THE MEAT PATTIES. HOW THE HELL DOES ONE EVEN DO THAT. I was too afraid to correct my order though as she made me deeply uncomfortable. I think honestly this wasn’t a mistake, she was out to get me, in fact I think she lowkey hexed me. That gaze was something else man. Fries were cold.
  • TT
    TylerLovesGaming
    Oct 29, 2025
    1.0
    I went through the drive through and this redheaded crosseyed lady was just stared at me through the window then walked away, I sat there for like 10 minutes with people behind me getting angry, all I ordered was a happy for my boy then she came back and asked why i was still there she already gave me my food but she didn't and then she left and came back to aggressively hand me my happy meal with only 2 nuggets instead of 4, I think she ate my boys nuggets
  • PP
    pwup pup
    Oct 29, 2025
    1.0
    Went here with a friend, the red haired kinda short girl was extremely rude. Gave off high school bully that peaked in high school vibes, and being rude to others is the only way she can feel superior, I mean she is chopped (politely.) I could hear her yelling at what I assume are her coworkers in the back. Did I witness abuse? Food was aight. Fries lowkey cold. Think she ate some??

Frequently Asked Questions About McDonald's

What are the main services offered by McDonald's at 93 Main St, Cassville?

McDonald's offers fast food including burgers, sandwiches, coffee, and ice cream. They also provide drive-thru service, mobile ordering, gift cards, mobile offers, and free WiFi.

What are the regular opening hours for McDonald's at Cassville?

McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.