Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and overall dissatisfaction with the freshness of the food.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean dining areas and restrooms, contributing to a negative dining experience.
Management Issues
Several reviews pointed to poor management practices, including disorganization, lack of staff training, and unresponsive management.
JL
Jeanna Leon
Feb 4, 2026
1.0
You charge for sauces now ?
BC
Barbara Childs
Jan 19, 2026
2.0
Poor customer service 😢 😞 😕 😪 need improvement, on everything..1/19/26
WW
Willik
Dec 31, 2025
1.0
Second time in two weeks coming here and the service is terrible, long waits to get food when not even busy and the food you get is old and stale.
AS
Aurora Sonntag
Dec 12, 2025
2.0
I paid over 10 dollars for a BROWN salad. Pretty sure its supposed to be green..im pretty irked. I took a picture id be MORE than happy to come in and show the manager.
MM
Maddie McDonald
Nov 29, 2025
1.0
Entire place was dirty. Food was cold, even nuggets and fries were terrible. The salad had rotten lettuce. I thought it couldn’t get worst until we finished our meals and our kids hadn’t gotten their toys we specifically asked about before the meal (if you have toddlers, you know how specific/excited they get about small things), they ran out of the toys on display and refused to let us pay for the display ones they were just going to throw in the trash. The cashier was fine but management is clearly not.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Carthage, MO?
The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday to Saturday from 10:00 AM to 11:00 PM.
Is Wendy's in Carthage, MO currently open?
Yes, Wendy's in Carthage remains open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
Does the Carthage Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides through their app or website.
What payment options does Wendy's in Carthage accept?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Can I order food online or through an app for Wendy's in Carthage?
Yes, you can order through the Wendy's app or their website (order.wendys.com) for delivery, takeout, or drive-thru pickup.
How can I provide feedback or contact the Wendy's location in Carthage?
You can reach Wendy's customer care via their Contact page, call (417) 358-1414 to contact the location directly, or call 888-624-8140 for general customer care.
Are there nearby restaurants to Wendy's in Carthage where I can try different cuisines?
Yes, nearby you can find Amigo's Tex Mex for Mexican food, Iggy's Diner for American fare, and Dunkin' for coffee and donuts, giving you great variety in the area.
What local shops can I visit near Wendy's in Carthage?
Close to Wendy's, you can visit Judy's Hallmark Shop for gifts and cards, and Gordmans and Stage for department store shopping needs.
Are there fitness or recreational options near Wendy's in Carthage?
Yes, Rise Fitness - Carthage is nearby for gym and sports activities, perfect for a workout before or after your meal at Wendy's.
Does Wendy's in Carthage provide nutrition and allergen information for their menu?
Yes, nutrition and allergen information is available on the Wendy's website, app, and in-restaurant. Crew members can assist you with the nutrition information poster as well.
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