Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
965 reviews
5 stars
268
4 stars
179
3 stars
192
2 stars
103
1 star
223
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, particularly fries and burgers.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Customers frequently noted unsanitary conditions in the dining area and restrooms, with some describing the restaurant as filthy.
Management Concerns
Several reviews mentioned issues with management, including rude behavior towards customers and staff, as well as a lack of organization.
Inconsistent Experience
While some customers reported improvements in service and food quality, many others expressed disappointment, indicating a lack of consistency in their experiences.
- WWWillikDec 31, 20251.0Second time in two weeks coming here and the service is terrible, long waits to get food when not even busy and the food you get is old and stale.
- ASAurora SonntagDec 12, 20252.0I paid over 10 dollars for a BROWN salad. Pretty sure its supposed to be green..im pretty irked. I took a picture id be MORE than happy to come in and show the manager.
- MMMaddie McDonaldNov 29, 20251.0Entire place was dirty. Food was cold, even nuggets and fries were terrible. The salad had rotten lettuce. I thought it couldn’t get worst until we finished our meals and our kids hadn’t gotten their toys we specifically asked about before the meal (if you have toddlers, you know how specific/excited they get about small things), they ran out of the toys on display and refused to let us pay for the display ones they were just going to throw in the trash. The cashier was fine but management is clearly not.
- TDTeri DiggsNov 22, 20252.0Staff is horrible. Came through on 11-20-25. Clearly there was no organization or employee management. I ordered 2 Frosties in the drive thru. Screen came up correctly, showed my order a bit over $7. I pulled to the window and the cashier and another employee were messing around and laughing. He opened the window and said, "I'm sorry, I didn't catch your order, could you repeat it?" (Weird, it was correct on the screen, but ok...) So I did. The price was now $8. I thought, "Whatever, maybe it was wrong before." - side note, for two Frosties, $8 is ridiculous. We waited for a good 8-10 minutes. I could clearly see the employees messing around. Then, he hands me out a bag with two orders of fries and walks away. What?? I hand them back - he says, "My bad" as he and the guy behind him are laughing. Then a couple more minutes go by before we're given our order. There needs to be better organization, better management, and better work ethic from the employees. It'll be awhile before I go back.
- KTKanobin TrollNov 9, 20252.0I ate there today. To kind of see what was going on as far as them being my one of my favorite restaurants at one point crispy chickens were good but the fries were just old and cold I was very disappointed and now I can kind of see why it's going downhill and shutting down. I didn't want to be rude and inconvenience anybody by asking for fresh fries after being served other ones cuz it feels awkward and I don't like confrontation and then I feel like I'm overzealous but those fries were legitimately nasty and barely warm it all and old... :(
Frequently Asked Questions About Wendy's
Is Carthage Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Carthage, MO?
The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday to Saturday from 10:00 AM to 11:00 PM.
Is Wendy's in Carthage, MO currently open?
Yes, Wendy's in Carthage remains open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
Does the Carthage Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides through their app or website.
What payment options does Wendy's in Carthage accept?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Can I order food online or through an app for Wendy's in Carthage?
Yes, you can order through the Wendy's app or their website (order.wendys.com) for delivery, takeout, or drive-thru pickup.
How can I provide feedback or contact the Wendy's location in Carthage?
You can reach Wendy's customer care via their Contact page, call (417) 358-1414 to contact the location directly, or call 888-624-8140 for general customer care.
Are there nearby restaurants to Wendy's in Carthage where I can try different cuisines?
Yes, nearby you can find Amigo's Tex Mex for Mexican food, Iggy's Diner for American fare, and Dunkin' for coffee and donuts, giving you great variety in the area.
What local shops can I visit near Wendy's in Carthage?
Close to Wendy's, you can visit Judy's Hallmark Shop for gifts and cards, and Gordmans and Stage for department store shopping needs.
Are there fitness or recreational options near Wendy's in Carthage?
Yes, Rise Fitness - Carthage is nearby for gym and sports activities, perfect for a workout before or after your meal at Wendy's.
Does Wendy's in Carthage provide nutrition and allergen information for their menu?
Yes, nutrition and allergen information is available on the Wendy's website, app, and in-restaurant. Crew members can assist you with the nutrition information poster as well.