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Wendy's

3.2
(965 reviews)

Business Details

2342 Grand Avenue, Carthage, MO
64836, United States
(417) 358-1414

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2342 Grand Avenue, Carthage, MO
64836, United States

Hours

Reviews

3.2
965 reviews
5 stars
268
4 stars
179
3 stars
192
2 stars
104
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and overall dissatisfaction with the freshness of the food.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean dining areas and restrooms, contributing to a negative dining experience.

Management Issues

Several reviews pointed to poor management practices, including disorganization, lack of staff training, and unresponsive management.
  • JL
    Jeanna Leon
    Feb 4, 2026
    1.0
    You charge for sauces now ?
  • BC
    Barbara Childs
    Jan 19, 2026
    2.0
    Poor customer service 😢 😞 😕 😪 need improvement, on everything..1/19/26
  • WW
    Willik
    Dec 31, 2025
    1.0
    Second time in two weeks coming here and the service is terrible, long waits to get food when not even busy and the food you get is old and stale.
  • AS
    Aurora Sonntag
    Dec 12, 2025
    2.0
    I paid over 10 dollars for a BROWN salad. Pretty sure its supposed to be green..im pretty irked. I took a picture id be MORE than happy to come in and show the manager.
  • MM
    Maddie McDonald
    Nov 29, 2025
    1.0
    Entire place was dirty. Food was cold, even nuggets and fries were terrible. The salad had rotten lettuce. I thought it couldn’t get worst until we finished our meals and our kids hadn’t gotten their toys we specifically asked about before the meal (if you have toddlers, you know how specific/excited they get about small things), they ran out of the toys on display and refused to let us pay for the display ones they were just going to throw in the trash. The cashier was fine but management is clearly not.

Frequently Asked Questions About Wendy's

Is Carthage Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Carthage, MO?

The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday to Saturday from 10:00 AM to 11:00 PM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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