Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, including incorrect orders and items cooked in old oil.
Service Issues
Numerous reviews highlighted poor service, including long wait times, unresponsive staff, and rude management.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and lack of attention to detail.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and drive-thru area, affecting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items, indicating that experiences can vary.