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McDonald's

3.5
(1456 reviews)

Business Details

2812 Hazel Ave, Carthage, MO
64836, United States
(417) 359-5353
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2812 Hazel Ave, Carthage, MO
64836, United States

Hours

Reviews

3.5
1,456 reviews
5 stars
478
4 stars
343
3 stars
274
2 stars
142
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unhelpful staff, with several instances of poor customer service and long wait times.

Food Quality

Food quality was inconsistent, with complaints about cold items, incorrect orders, and overall dissatisfaction with the taste.

Cleanliness

Multiple reviews highlighted cleanliness issues, including reports of cockroaches and dirty dining areas.

Speed of Service

Customers frequently mentioned slow service, particularly during busy times, with long waits for food and orders.

Positive Staff Interactions

Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • LA
    Latrell Abbasi
    5 days ago
    1.0
    Terrible
  • JS
    Joshua Smith
    Feb 24, 2026
    5.0
    Good friendly staff very nice clean atmosphere.
  • JI
    Just doodly doing it
    Jan 31, 2026
    5.0
    I've never had an issue at this McDonalds. Worst case sometimes the wait time is long
  • BR
    Beauty Roses
    Jan 29, 2026
    5.0
    It was all right. You're hungry. IT WILL SAVE YOU
  • EM
    Elizabeth Mitchell
    Jan 15, 2026
    3.0
    I’ve seen multiple reviews about rude service and I can’t agree more. We came and got breakfast this morning and the staff was rude! They handed me my friends coffee so I gave it to him and I grabbed mine, the employee snatched it out of my hand and said it wasn’t mine.. the number matched the bag and it was the coffee I ordered so I knew it was mine. I treat everyone with respect as yall should too even if you hate your job

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Carthage, MO?

McDonald's in Carthage is open daily from 5:00 AM to 1:00 AM for dine-in, with delivery available from 5:00 AM to 12:30 AM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 2812 Hazel Ave offers a drive-thru service open daily from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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