Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers noted both fast service and significant delays, with some experiencing long wait times for their orders.
Food Quality
Feedback on food quality was mixed, with some praising hot and fresh items while others reported cold or poorly prepared food.
Cleanliness
Several reviews highlighted cleanliness issues, including reports of flies and cockroaches in the restaurant.
Customer Service
Customer service experiences varied widely, with some employees being described as friendly and helpful, while others were reported as rude and unprofessional.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a recurring issue with order accuracy.
SM
Sara McGill
Nov 15, 2025
2.0
Staff was disrespectfully rude and discourteously arrogant q
TR
Tod Rose
Nov 11, 2025
1.0
Substandard. Not impressed. Frier oil old reflected in taste . SLOW. Very few customers. Asked for no pickles. Guess what. Pickles. Guess the help doesn't understand
PB
Penny Bennett
Nov 9, 2025
2.0
I gave it a 2 star ⭐ because I'm from out of town & when I first pulled up in the drive-thru it had two speaker in the same driveway. Im thinking to myself "one must be broken" so McDonald's just build another one along beside it. Oh no, it's wasn't broken, it worked. The is u can't hear what the employee are saying to you, because you hear everything the other employee is saying to the customer 🤦♀️ so I get out of line to go inside.
Omg, that was even worst. I go place my order up at the front registers & the lady didn't know that much english ( not mad at her knowing little english ) but the employee got my whole order wrong 😡. I'm not racist at all, but if McDonald's going to put foreigners up on the front registers or drive- thru then they should know a little more english.
But I'm very satisfied with the manager who came to help & corrected the situation. 💯
AC
Allan Vasquez cifuentes
Nov 5, 2025
5.0
Best prices
RK
Rae Kingsley
Oct 17, 2025
1.0
Out of napkins in lobby, dirty tables. The cashier said she was too busy to help. No one greets you or talks to you. They call your number put the bag on the counter and walk away. Pretty much the same in our home town also.
What are the operating hours of McDonald's in Carthage, MO?
McDonald's in Carthage is open daily from 5:00 AM to 1:00 AM for dine-in, with delivery available from 5:00 AM to 12:30 AM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 2812 Hazel Ave offers a drive-thru service open daily from 5:00 AM to 1:00 AM.
Can I order McDonald's delivery online or via an app?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's in Carthage provide curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
Where is McDonald's located in Carthage, MO?
McDonald's is located at 2812 Hazel Ave, Carthage, MO 64836, USA.
Are there any convenient gas stations near McDonald's at 2812 Hazel Ave?
Yes, Pete's and Phillips 66 Gas stations are nearby, useful for fueling up before or after your meal at McDonald's.
What local shops can I visit near McDonald's in Carthage?
Nearby you can explore The Finicky Fox flea market, J & J Collectibles gift shop, and the Buzz Boutique and Consignment for thrift and clothing options.
Are there any health and wellness services close to McDonald's at 2812 Hazel Ave?
Yes, Carthage Chiropractic Care and Peach Tree Dental are nearby for chiropractic and dental services.
Where can I get coffee or frozen desserts at or near McDonald's in Carthage?
McDonald's offers coffee, frozen yogurt, ice cream, and other desserts at their location. For other options, nearby cafes might be available in the area.