Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,448 reviews
5 stars
476
4 stars
342
3 stars
271
2 stars
141
1 star
218
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and overall dissatisfaction with the taste.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and reports of cockroaches, raising concerns about hygiene.
Speed of Service
Many customers experienced long wait times for their orders, both in-store and through drive-thru, indicating inefficiencies in service.
Mixed Experiences
While some customers praised friendly staff and quick service, these positive experiences were overshadowed by the overall negative feedback.
- SNShalexis Nakkita1 day ago3.0On the 26th and main location the manager was very rude when she got our order messed up with a doordash and had us waiting nearly 40 mins. The girl that took our order was very nice and polite tho.
- KRkaleb roughtonJan 4, 20261.0Very slow
- JSJennifer SullivanDec 16, 20251.0Made me wait and fries were still cold
- LSLarry SparksDec 14, 20251.0Went to meet a friend there. He had gotten there five minutes earlier and ordered and it took 20 minutes to get his food to him. I waited. Five minutes made eye contact with four different employees but no one came up to take my order. A young girl came up and asked me what I wanted and I told her I need the manager‘s phone number. She said well you’ll have to look that up on Google. Then another employee came out and just said what do you want in a bad tone. I told her I wanted the manager’s number. I asked her three different times and her reply was always like well. What do you want. I finally got the number but never got to order my food either. I’ve seen other reviews and this is not I repeat not an anomaly. The service at this place actually deserves a zero.
- DPDaSheonna PattersonDec 12, 20251.0very rude and just threw my food in the bag. staff was full of attitude as well not very good customer service.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Carthage, MO?
McDonald's in Carthage is open daily from 5:00 AM to 1:00 AM for dine-in, with delivery available from 5:00 AM to 12:30 AM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 2812 Hazel Ave offers a drive-thru service open daily from 5:00 AM to 1:00 AM.
Can I order McDonald's delivery online or via an app?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's in Carthage provide curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
Where is McDonald's located in Carthage, MO?
McDonald's is located at 2812 Hazel Ave, Carthage, MO 64836, USA.
Are there any convenient gas stations near McDonald's at 2812 Hazel Ave?
Yes, Pete's and Phillips 66 Gas stations are nearby, useful for fueling up before or after your meal at McDonald's.
What local shops can I visit near McDonald's in Carthage?
Nearby you can explore The Finicky Fox flea market, J & J Collectibles gift shop, and the Buzz Boutique and Consignment for thrift and clothing options.
Are there any health and wellness services close to McDonald's at 2812 Hazel Ave?
Yes, Carthage Chiropractic Care and Peach Tree Dental are nearby for chiropractic and dental services.
Where can I get coffee or frozen desserts at or near McDonald's in Carthage?
McDonald's offers coffee, frozen yogurt, ice cream, and other desserts at their location. For other options, nearby cafes might be available in the area.