Dunkin'

3.3
176 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Carthage, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2424 Fairlawn Drive, Carthage, MO
64836, United States

Hours

Reviews

3.3
176 reviews
5 stars
69
4 stars
20
3 stars
16
2 stars
28
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes.

Staff Attitude

Several reviews highlighted rude or unfriendly staff interactions, impacting the overall customer experience.

Product Availability

Customers frequently noted that the location was out of popular items, particularly donuts, leading to disappointment.

Quality Concerns

There were complaints about the quality of food and drinks, including stale donuts and poorly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items like coffee and donuts.
  • AM
    Aaron MacIntyre
    Nov 17, 2025
    1.0
    Never have doughnuts. Seems like a coffee shop and sandwich shop. If you want a doughnut this isn't the place
  • NK
    Nicole Kari
    Nov 4, 2025
    5.0
    Freaking delish!!!! I’m a 7 brew girl but dunkin has it going on!!!
  • LJ
    Lisa Johnston
    Sep 25, 2025
    5.0
    The best frozen coffee Good service Military/veterans discount greatly appreciated
  • DW
    Dorothy Willits
    Sep 21, 2025
    1.0
    Prepaid for an order online and it took an hour to get the order. Once we checked in we could not cancel the order. I've been here several times and always given the benefit of the doubt. This will definitely be the last time we visit Dunkin.
  • TT
    tom_m14
    Aug 14, 2025
    1.0
    I’m not blaming the hardworking staff here — they’re clearly doing their best — but the management/ownership needs to take a serious look at how this location is being run. During the morning rush, they routinely have only two employees on shift. Those two are somehow expected to handle drive-thru orders, in-store customers, mobile orders, and delivery orders all at the same time. This is not only unrealistic, it’s unfair to the employees and frustrating for customers. Orders take far longer than they should, the line moves at a crawl, and the staff ends up stressed and apologizing for problems that are completely out of their control. Dunkin’ corporate should be embarrassed that a store is being run this way — morning rush is one of the busiest times of day, and it’s being treated like an afterthought. This isn’t a staffing shortage issue; this is a management and scheduling. Do better for your employees and customers.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Carthage, MO?

Dunkin' in Carthage, MO is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Carthage offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.