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Arby's

4.0
(984 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1501 W Central Ave, Carthage, MO
64836, United States

Hours

Reviews

4.0
984 reviews
5 stars
469
4 stars
269
3 stars
110
2 stars
46
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative customer experience.

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or stale items, while others praised the freshness and taste.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the restrooms.

Positive Experiences

Despite the issues, several customers expressed satisfaction with friendly service and good food, indicating that experiences can vary significantly.
  • KS
    kathy schriever
    4 days ago
    5.0
    The best service I’ve ever had at fast food drive-through. Ryan May gave incredible service was friendly funny I’m gonna go by there weekly just to get outstanding Service at a fast food store, felt good when I left. Thank you Ryan!!!!
  • LC
    Logan Crain
    Feb 17, 2026
    5.0
    Ryan took good care of me and made a great sandwich.
  • KP
    Kathy Perry
    Feb 14, 2026
    1.0
    Arby's in Carthage Mo has the rudest service. You will stand there and get ignored by the staff. You get the cook huffy in back ground because things get added to the order. Out of chicken at 8pm??? This location gets worse every time I return. Give your staff there proper training and let them know acknowledging customers at the register is what brings in the money.
  • MS
    Melissa Smith
    Jan 13, 2026
    5.0
    Always love to stop in here for a quick bite to eat! Food is always fresh and service is wonderful!
  • BV
    Bruce Verkruyse
    Jan 10, 2026
    4.0
    It was your standard Arby's. It was not very clean and it was very cold inside. It did not have easy access from the Hwy.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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