Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback highlighted a mix of rude and friendly staff interactions, with many customers expressing dissatisfaction with service quality.
Cleanliness
Several reviews mentioned poor cleanliness in the dining area and restrooms, contributing to a negative dining experience.
Food Quality
Customers frequently complained about food quality, including cold, soggy items and incorrect preparations.
Technology Issues
Many patrons expressed frustration with the reliance on kiosks for ordering, citing difficulties and lack of assistance from staff.