Sonic Drive-In

3.7
776 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cape Girardeau, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1764 North Kingshighway for the ultimate SONIC experience!

Location

Sonic Drive-In
1764 North Kingshighway, Cape Girardeau, MO
63701, United States

Hours

Reviews

3.7
776 reviews
5 stars
301
4 stars
205
3 stars
117
2 stars
53
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, with many experiencing incorrect orders or unresponsive staff.

Food Quality

Several reviews highlighted issues with food quality, including cold items, incorrect orders, and greasy or poorly prepared food.

Staff Performance

While some staff members received praise for their friendliness and professionalism, others were criticized for being rude or unhelpful.

Order Accuracy

Many customers noted that their orders were often incorrect, with missing items or wrong food being delivered.

Overall Experience

The overall sentiment was mixed, with some customers enjoying their meals while others expressed dissatisfaction with service and food quality.
  • KW
    Kelly Ward
    Nov 13, 2025
    1.0
    Waited 20 minutes for my order, and then was told they were out of coffee. Very poor service.
  • PB
    Preston Baker
    Nov 11, 2025
    2.0
    Please just give me my Groovy sauce, every time I come here I buy groovy sauce and maybe one every three times I actually get groovy sauce. I love the sauce just give me my sauce please.
  • MM
    Michael McConnell
    Nov 5, 2025
    1.0
    Would leave zero stars, but I’m unable to do that. I refuse to order from this place, but sometimes my wife wants me to I order on the app. I show up less than five minutes after I placed my order. I check in and sit here for 25 minutes as I watch all these people pull up after me and get their food so finally, I ask a car hop. Hey what’s going on with my order? I’ve been sitting here for almost 25 minutes. She Goes inside, comes out with a bag and a drink starts to hand me the drink I say I did not order a drink. She then hand me the bag. I look at the receipt on the bag. OK cool that’s what I ordered only to get home and find out half my order is missing. I live less than two minutes from the store. So I drive back. I go into the store and am immediately confronted by a man who tells me I need to step outside as I reply I need to speak to a manager. He pretends to act as if he is the manager himself so we step outside? I explained to him what the issue is and then I was not happy and that I would like my entire order remade because by the time he fixes what is wrong and I get back home, everything will be cold he proceeds to tell me that he’s not going to remake my order but will make the Items that they forgot. I get back in my car in about 10 minutes later the same gentlemen brings me my items. I tell him thank you and he goes yeah whatever. At this point, I tell him he can kick rocks in a nut so polite Way at this point the same girl that brought me my food was walking by as he is mouthing to me I ask her is that the manager she goes no I am. She immediately tells him to stop what he’s doing asked me to wait and the store is only saving grace is that she offered me a gift card. I don’t normally go to sonic but my wife likes it so I was mainly picking up food for her and it was her food that was missing so kudos to the manager girl in glasses but as far as the other employee well I hope you have the day that you deserve dude.
  • AS
    Antiwaan Smoot
    Oct 3, 2025
    4.0
    Great food!
  • MS
    MaryAnn Spicer
    Sep 27, 2025
    3.0
    If you have a guilty pleasure and want something quick try the chili cheese dog, peppers and a strawberry limeade. The limeade quenches your thirst on a warm fall day. The prices are reasonable and the service is fast for a drive up. My only complaint is the old grease needing to be changed giving my peppers a burnt taste.