Rally's

4.0
393 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
Fast Foodies Know The Deal™. Rally's serves up world-famous seasoned fries, bold burgers, creamy shakes, and more. BOLD SINCE BURGER #1, Rally's restaurants were born out of the idea that a bland and flavorless burger was downright wrong. Americans everywhere deserve a better tasting burger — one that is unexpectedly bold, made-to-order and priced at a value that was hard to beat. Visit Rally's at 1134 N Sprigg St. in Cape Girardeau.

Location

Rally's
1134 N Sprigg St., Cape Girardeau, MO
63701, United States

Hours

Reviews

4.0
393 reviews
5 stars
217
4 stars
70
3 stars
34
2 stars
24
1 star
48

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported missing items or incorrect orders, leading to frustration and disappointment.

Service Speed

Many reviews highlighted slow service, with long wait times for food orders, even when the restaurant was not busy.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold, stale, or poorly prepared items.

Staff Friendliness

While some customers praised individual staff members for their friendliness, others reported rude behavior from employees.

Management Issues

Several reviews pointed to poor management practices, including staff shortages and inadequate training, contributing to overall negative experiences.
  • SS
    Sarah
    Nov 16, 2025
    5.0
    Had a fantastic experience, Breon took our order she was very sweet and did an absolutely amazing job making sure she took our order correctly so there was no mess ups!
  • EB
    Elaine Bosch
    Nov 16, 2025
    5.0
    Wonderful lady at the window!! Im pregnant and went to get mott sticks and she was super sweet 🥰 food is great as always.
  • MR
    Max Richardson
    Nov 15, 2025
    5.0
    Great people and usually good service definitely depends on who yah get only issue is they tend to run out of stuff quite often however that seems to be normal in this area. I assume it has something to do with delivery trucks.
  • AS
    Alexis Smith
    Nov 1, 2025
    1.0
    EVERY time I come to this location it is absolutely ridiculous and disappointing. The employees are great but the fact that they are always out of multiple items is insane . The $4 meal comes with an apple pie but they never have them and if they do its literally a Christmas miracle. I just had to pay to upsize my meal because they were out of small cup lids . That should have been a FREE upgrade. I asked for ketchup in the bag ,lo and behold ,they are out of ketchup . Corporate get your crap together . I understand sometimes establishments will be out of things , but every single time ???? Also ,I just spent $18.52 for TWO $4 meals and a small cheesestick that is priced at less than $4 . I know darn well the tax is not $6 . The math is definitely NOT mathing to me on that equation. This is CLEARLY a management issue . Do your jobs !!
  • PH
    Patricia Haines
    Oct 26, 2025
    3.0
    I was with 2 of my staff members we stopped for lunch, we were on a eat & run type of lunch we had a 2 hr drive back home. They got their food sat down & ate I went to the restroom at the gas station next door came back & my food still wasn't done & even the customer who ordered after me got his food & left. I finally get my food & I received the wrong flavor shake I asked for, my chicken bites were rubbery & cold & my fries were super salty. I did however enjoy my mozzarella sticks. I don't even eat rallys like that this was probably my 3rd time ever purchasing food from rally, but now I definitely will never do it again.

Frequently Asked Questions About Rally's

What are Rally's opening hours throughout the week?

Rally's is open every day from 10:00 AM to 1:00 AM.

Does Rally's offer delivery services and how can I order?

Yes, Rally's offers delivery. You can order online at https://order.checkersandrallys.com/menu/rallys-cape-girardeau.