Panera Bread

4.1
1055 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cape Girardeau is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3219 William St, Cape Girardeau, MO
63703, United States

Hours

Reviews

4.1
1,055 reviews
5 stars
573
4 stars
274
3 stars
80
2 stars
41
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the soups and sandwiches, but some noted inconsistencies in portion sizes and freshness.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness Concerns

Several customers reported unsanitary conditions in the restaurant, including dirty tables and restrooms.

Pricing Complaints

Customers frequently mentioned that the prices were high relative to the portion sizes and quality of food.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
  • RC
    Randal Calvert
    Nov 14, 2025
    5.0
    Can't beat their value duet! I love to come here for something more wholesome.
  • RC
    riki cannon
    Nov 3, 2025
    1.0
    No chicken noodle soup No Italian or white bread At 12:33 Monday 🤬🤬🤬🤬🤬🤬
  • RR
    RRR RRR
    Oct 23, 2025
    1.0
    Bad management is the reason for low star's The normal employees are stressed out because overwhelmed been waiting on our in store order and drinks for 17 minutes at 11:07 to 1125
  • BB
    BDB
    Oct 21, 2025
    3.0
    We got some food there this past Sunday around noon. Everything tasted good BUT there was a strong perfume/after shave smell on the bread. I really wish all the managers of restaurants would tell their employees to wash their hands with soap thoroughly after putting on perfume or after shave. That should take care of the problem. And it’s definitely not just you Panera, at one time or another you come across that from other restaurants like McDonalds every Sunday, like Cracker Barrel with takeout orders. Really, it’s every place at one time or another. Thanks for listening.
  • SM
    SEMO Quality Management
    Oct 8, 2025
    1.0
    The food at Panera Bread in Cape Girardeau is consistently great — it honestly deserves 4 stars. Unfortunately, the same cannot be said for the people who work here. The staff are some of the most condescending and rude employees I’ve ever dealt with. If you don’t give them step-by-step instructions on how to make your food, they’ll get it wrong and argue with you about it like it’s your fault. There’s a real level of disgust for how the employees treat customers. It’s as if basic courtesy and respect don’t exist in this location. The overall attitude is unprofessional, unwelcoming, and downright disrespectful. Management clearly isn’t doing anything to correct it, and it shows — the environment feels hostile instead of friendly. The food deserves 4 stars, but the service deserves to be rated in the negatives if that were possible.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 3219 William St accept reservations?

No, Panera Bread at this location does not accept reservations.

What are the operating hours for Panera Bread Cape Girardeau?

Panera Bread Cape Girardeau is open daily from 6:00 AM to 9:00 PM.