Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold, overcooked, or incorrect items, leading to dissatisfaction.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising helpful employees while others noted unprofessional behavior.
Order Accuracy
Numerous customers experienced problems with order accuracy, including missing items and incorrect modifications.
Speed of Service
Several reviews mentioned slow service, particularly during peak hours, with long wait times for food.
LF
Lawanda Fredwell
Nov 16, 2025
1.0
I got double charge and my order was wrong
KC
Kyle Campbell
Nov 3, 2025
2.0
I ordered on the app, went through the drive thru, and waited 5+ minutes at the last window just to receive a half empty fry. No, there were no fries at the bottom of the bag. I thought glancing in the bag to confirm all items were present was enough, but now I will have to confirm that the items have been properly filled.
RB
Ryan Barker
Nov 1, 2025
1.0
Made an app order for a breakfast sandwich at about 10:20. Got to the drive thru at 10:34am and was told they stopped serving breakfast. Very not cool.
TC
Tonya C
Oct 28, 2025
4.0
Ordered food from APP. When we got home, they forgot special cheeseburger that we ordered and paid for. Since this was a toddlers food, we gave her my burger but she didn't eat it because she doesn't like pickles and onions.
II
Iniquity
Oct 24, 2025
1.0
This one on N Kingshighway has the worst burgers in the world for some reason. The rest of their food tastes like what you'd expect from McDonalds, but their burgers taste like they've been freeze dried since the stone ages no matter what time of day you go. Inedible pieces of rubber.