Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
Many reviews mentioned cold, overcooked, or incorrect food items, leading to dissatisfaction with the overall dining experience.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions and poorly maintained facilities.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising helpful employees and others criticizing rudeness and lack of professionalism.
TT
Troy
Jan 29, 2026
2.0
Out of peppermint flavors. No problem. But gave me a small cup after I told them I ordered a medium and lied. You should have upgraded not downgrade. Employees need to be trained.
AV
A. Victoria
Jan 17, 2026
5.0
The Kingshighway/Mt Auburn McDonald's is the best in Cape. Fast, friendly, and always accurate. Plus the restaurant is super clean! Only McD's I'll eat at in Cape.
NP
Nichole Petersen
Jan 16, 2026
2.0
I ordered a coffee, that was it. They parked me and had me wait 15 minutes. Then they handed me the wrong coffee. Is there a competent McDonald's in Cape, or do they all suck?
KP
Koq2 PH22
Jan 10, 2026
1.0
I rarely write reviews, but this was warranted. I ordered through the drive thru. I was one of only two ppl in line. The hamburger buns were harder than a rock. The cheeseburgers which were supposed to have extra onions (as shown on the tickets) were plain! Incompetent business.
BR
Becca Ramos
Dec 20, 2025
1.0
Went through the drive through ordered a #9 with ketchup, mustard, and pickle only.they both only had ketchup and onions. The #9 also came with a large drink and small fry. Thought it was supposed to be a medium.
Also ordered two spicy McChickens and they were hard and my large fry was half full.