Brand Certified
McDonald's
3.4(1998 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1925 Broadway Street, Cape Girardeau, MO
63701, United States
Certified by McDonald's • Feb 22, 2026
(573) 334-6664
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
1,998 reviews
5 stars
635
4 stars
422
3 stars
412
2 stars
210
1 star
319
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
While some customers praised the food as hot and fresh, others complained about cold, undercooked, or stale items.
Management Issues
Several reviews pointed to poor management and lack of organization as contributing factors to the negative experiences reported.
- LJLexi JacksonFeb 19, 20262.0The stuff was good but we found a literal hair imbedded in the ice cream cone don’t even know how but that was disgusting and it was pretty slow but it wasn’t bad just do better…
- DWDavid WaunJan 18, 20265.0$5 value meals. Nothing better
- AVA. VictoriaJan 6, 20261.0Usually extremely slow even when no one is there. I've spent my entire lunch break waiting for a cheeseburger before. Just go to the one on Kingshighway/Mt Auburn. The people are much nicer and they're much more efficient.
- JBJackson BrooksJan 1, 20261.0The sort of McDonald's where you use your rewards points for a burger, and the app says that you used the points, but they tell you it didn't work. Your points disappeared, they tell you they don't know what happened and ask if you want to order something.
- MMMartlet1Dec 13, 20251.0Place was packed and zero people at register. 3 women just staring there talking, ignoring customers in lobby. Drive through never moved the 20 minutes k was there before I geve up and left.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in service at McDonald's at 1925 Broadway Street?
This McDonald's location is open 24 hours, 7 days a week for dine-in service.
What are the drive-through hours for this McDonald's?
The drive-through at this McDonald's is open 24/7, every day of the week.
When can I order delivery from this McDonald's?
Delivery service is available daily from 5:00 AM to 8:30 PM at this location.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as a pickup and delivery service option at this McDonald's.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this location.
How can I order McDonald's food online from this location?
You can order online through their delivery URL or use the McDonald's app available on iOS and Android for convenience.
Are there any nearby places where I can handle travel or insurance needs?
Yes, nearby you will find AAA Cape Girardeau Insurance and Member Services, AAA Insurance - Mona Neal, and Michael Jones - State Farm Insurance Agent for travel and insurance needs.
What nearby coffee shops can I visit before or after eating at McDonald's?
Grace Coffee and Cafe is a nearby coffee shop where you can enjoy coffee or smoothies before or after your McDonald's visit.
Where can I find family healthcare services near this McDonald's?
Nearby healthcare services include Hyatt Clinic, Advanced Foot and Ankle Center, and Innovative Orthodontics close to the McDonald's location.
Does this McDonald's offer any loyalty programs or mobile offers?
Yes, this McDonald's offers MyMcDonald's Rewards, allowing customers to earn points for free food, as well as mobile offers and mobile ordering.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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