Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,989 reviews
5 stars
630
4 stars
420
3 stars
411
2 stars
209
1 star
319
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted.
Food Quality
While some customers enjoyed the food, there were numerous reports of cold, undercooked, or stale items.
Cleanliness
Mixed feedback on cleanliness, with some noting unsanitary conditions and others praising the cleanliness of the location.
- AVA. Victoria6 days ago1.0Usually extremely slow even when no one is there. I've spent my entire lunch break waiting for a cheeseburger before. Just go to the one on Kingshighway/Mt Auburn. The people are much nicer and they're much more efficient.
- JBJackson BrooksJan 1, 20261.0The sort of McDonald's where you use your rewards points for a burger, and the app says that you used the points, but they tell you it didn't work. Your points disappeared, they tell you they don't know what happened and ask if you want to order something.
- MMMartlet1Dec 13, 20251.0Place was packed and zero people at register. 3 women just staring there talking, ignoring customers in lobby. Drive through never moved the 20 minutes k was there before I geve up and left.
- JJJune JonesDec 8, 20255.0Jayme was a very sweet person, taking her time with our drinks to get them remade! I hope to see more of this great customer service. (Give her a raise.)
- RCRandal CalvertDec 2, 20254.0To give credit where it's due the food here is usually good & fresh / hot. I've had issues with orders, but I usually get what I order. I rarely have had a great or memorable customer service experience, until today. Sidel at drive thru window #1 was incredibly kind & she made my day!
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in service at McDonald's at 1925 Broadway Street?
This McDonald's location is open 24 hours, 7 days a week for dine-in service.
What are the drive-through hours for this McDonald's?
The drive-through at this McDonald's is open 24/7, every day of the week.
When can I order delivery from this McDonald's?
Delivery service is available daily from 5:00 AM to 8:30 PM at this location.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as a pickup and delivery service option at this McDonald's.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this location.
How can I order McDonald's food online from this location?
You can order online through their delivery URL or use the McDonald's app available on iOS and Android for convenience.
Are there any nearby places where I can handle travel or insurance needs?
Yes, nearby you will find AAA Cape Girardeau Insurance and Member Services, AAA Insurance - Mona Neal, and Michael Jones - State Farm Insurance Agent for travel and insurance needs.
What nearby coffee shops can I visit before or after eating at McDonald's?
Grace Coffee and Cafe is a nearby coffee shop where you can enjoy coffee or smoothies before or after your McDonald's visit.
Where can I find family healthcare services near this McDonald's?
Nearby healthcare services include Hyatt Clinic, Advanced Foot and Ankle Center, and Innovative Orthodontics close to the McDonald's location.
Does this McDonald's offer any loyalty programs or mobile offers?
Yes, this McDonald's offers MyMcDonald's Rewards, allowing customers to earn points for free food, as well as mobile offers and mobile ordering.