Dunkin'

3.8
511 reviews

Business Details

(573) 803-1400
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cape Girardeau, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1001 N Kings Highway St, Cape Girardeau, MO
63701, United States

Hours

Reviews

3.8
511 reviews
5 stars
243
4 stars
106
3 stars
52
2 stars
47
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and drinks not made as requested.

Food Quality

Several reviews mentioned stale or poorly prepared food items, with some customers expressing dissatisfaction with the taste and freshness.

Service Speed

Customers frequently noted slow service, especially during busy times, with long wait times reported in both drive-thru and in-store.

Mixed Experiences

While some customers praised friendly staff and good coffee, many others had consistently negative experiences, indicating a lack of service consistency.
  • AF
    Anna Feldbaumer
    Jan 10, 2026
    1.0
    Incredibly rude woman on the headset. I told her "I have a mobile order it's #13", she interrupted me and said "just me the name it's for". I asked the man that handed me my drink who is on the headset and he pointed to a heavyset white older woman with glasses.
  • EC
    Elizabeth Creasy
    Jan 5, 2026
    1.0
    The manager lady with glasses is so extra and rude. I can not stand her at all. She makes the experience horrible. Will not trust her employees and I've seen her yelling at them multiple times. Came to ask why i was at the window while the sweet employee was making my coffee. Then rudely said okay and slammed the window just to walk off. So rude and disrespectful for absolutely no reason. But her employees have always been sweet and nice.
  • CS
    Cayman Smith
    Jan 3, 2026
    1.0
    Coffee was all ice. Took forever at the window. Put random items as the charge for cream cheese and window employee couldn’t understand enough English to understand request.
  • AA
    Ash
    Dec 23, 2025
    1.0
    Employees all three times I have been in have been rude. Overheard an employee screaming at a drive through customer to shut off their music as they drive up. Donuts are left out seemingly until they are sold since the ones I have gotten were stale.
  • WW
    Whitney Weissinger
    Dec 22, 2025
    1.0
    Horrible experience, ordered my regular drink as always and the cup was SO full of ice, there was only about 4 inches of coffee. The manager says she makes them that way and that is how they are supposed to be made. HORRIBLE

Frequently Asked Questions About Dunkin'

What holiday-themed beverages are currently available at Dunkin' in Cape Girardeau, MO?

You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on Dunkin's holiday menu.

What are the regular operating hours for Dunkin' at 1001 N Kings Highway St?

Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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