Dunkin'

3.9
506 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cape Girardeau, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1001 N Kings Highway St, Cape Girardeau, MO
63701, United States

Hours

Reviews

3.9
506 reviews
5 stars
245
4 stars
106
3 stars
53
2 stars
47
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of customer service.

Product Consistency

There were numerous complaints about inconsistent drink quality and incorrect orders, with many customers noting that their drinks tasted different each time.

Cleanliness and Environment

Several reviews mentioned unsanitary conditions, such as flies and poor maintenance of the dining area, contributing to an uncomfortable experience.

Staff Friendliness

While some customers praised individual staff members for their friendliness, many others reported rude interactions, indicating a lack of consistent customer service.

Food Quality

The quality of food and beverages received mixed reviews, with some customers enjoying the donuts and coffee, while others found them stale or poorly prepared.
  • CD
    Charlie David
    Nov 15, 2025
    2.0
    My hash browns were frozen in the middle. Coffee is good tho.
  • CC
    Coretta Cornelius
    Nov 9, 2025
    1.0
    Dunkins have been really disappointing lately. They can't get your order right. Coffee taste burnt. They dont put what you ask in you drink
  • TT
    Tayler Threet
    Nov 8, 2025
    1.0
    The atmosphere here is awful. The woman with short grey hair and glasses is very very rude to her employees. Not only was she cussing at them and saying that if they want written up then that’s cool, she was also very loud about it. You could hear her yelling at them from the lobby. Instead of getting orders out she yelled at her staff in front of the customers. I feel really bad for her staff.
  • HM
    Heidi Martinez
    Nov 7, 2025
    2.0
    I am a Door Dasher this store is always so slow with orders. Today there was a woman worker who was RUDE when I checked in she said "in a minute geez" now mind you they were all standing around talking
  • RT
    RM T
    Nov 1, 2025
    1.0
    While this is the cheapest place in town to get coffee, the staff is awful. Understanding they have early hours and sometimes long days they can at least be a little bit friendlier to their customers. This is always a downfall of this location as it makes customers not want to spend money here. I guess you get what you pay for…

Frequently Asked Questions About Dunkin'

What holiday-themed beverages are currently available at Dunkin' in Cape Girardeau, MO?

You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on Dunkin's holiday menu.

What are the regular operating hours for Dunkin' at 1001 N Kings Highway St?

Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.