Dunkin'

Reviews

• JR

  james reynolds

  Feb 10, 2026
  1.0
  While dining at this property, I witnessed a manager aggressively screaming at an employee in front of guests during active service. This occurred while people were seated and eating, making the situation extremely uncomfortable and inappropriate for a public dining environment. Watching a manager lose control and verbally berate an employee in full view of customers was shocking and unacceptable. This behavior showed a serious lack of professionalism, leadership, and basic respect. Any issues with staff should be handled privately, not through public humiliation. The incident completely disrupted the atmosphere and negatively impacted the overall guest experience. It raised concerns about how employees are treated behind the scenes and whether management is properly trained to lead. Behavior like this reflects poorly on the establishment as a whole and is not something guests should ever be exposed to. I would strongly urge upper management to address this conduct, as experiences like this leave a lasting negative impression and make guests question the standards and values of the business.
• AF

  Anna Feldbaumer

  Jan 10, 2026
  1.0
  Incredibly rude woman on the headset. I told her "I have a mobile order it's #13", she interrupted me and said "just me the name it's for". I asked the man that handed me my drink who is on the headset and he pointed to a heavyset white older woman with glasses.
• EC

  Elizabeth Creasy

  Jan 5, 2026
  1.0
  The manager lady with glasses is so extra and rude. I can not stand her at all. She makes the experience horrible. Will not trust her employees and I've seen her yelling at them multiple times. Came to ask why i was at the window while the sweet employee was making my coffee. Then rudely said okay and slammed the window just to walk off. So rude and disrespectful for absolutely no reason. But her employees have always been sweet and nice.
• CS

  Cayman Smith

  Jan 3, 2026
  1.0
  Coffee was all ice. Took forever at the window. Put random items as the charge for cream cheese and window employee couldn’t understand enough English to understand request.
• AA

  Ash

  Dec 23, 2025
  1.0
  Employees all three times I have been in have been rude. Overheard an employee screaming at a drive through customer to shut off their music as they drive up. Donuts are left out seemingly until they are sold since the ones I have gotten were stale.

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