Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold or old items, and inconsistent quality.
Cleanliness
Several reviews mentioned dirty tables and floors, indicating a lack of cleanliness in the establishment.
Pricing Issues
Many customers felt the prices were too high for the quality of food received, with complaints about unexpected charges.
Staff Friendliness
A few reviews highlighted friendly staff, but this was overshadowed by numerous reports of unprofessional behavior.
AB
Ashley biri
Nov 15, 2025
5.0
They have really good food and when I tried there hot dogs for the first timeo thought ewww this is gonna be discussing but surprisingly it was 👏 🤩 🙀 😯 😮 😲 👏
AR
Adria Robinson
Oct 26, 2025
5.0
Shout out the young lady in the windows I got the number 3 with extra brownie pieces in my brownie blizzard. Baby they did not disappoint my big back. You guys are awesome and window lady’s makeup was fye 🎉☺️
TC
Todd C
Oct 7, 2025
3.0
Tables, floors, everything...was dirty. Employees standing around doing nothing. Food was "ok" - except fries were ice cold and old. Not sure I will give them another try.
RK
Ryan Kelley
Sep 8, 2025
1.0
$25 for two people and they got everything wrong. Asked for honey mustard not bbq twice ended up with bbq. Burger was ordered plain, had everything in it. Given medium sodas when we ordered large. Don’t waste your time and money.
ZH
Zachary Hunn
Sep 1, 2025
2.0
Went through the drive thru. I don't know how this DQ chooses who works the drive thru but they need a new girl to do it. She sounds miserable and got our order wrong. Probably the same one who gets so many complaints on here.
What are the operating hours of Dairy Queen Grill & Chill in Cape Girardeau?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is the Dairy Queen Grill & Chill in Cape Girardeau family-friendly?
Yes, the location is family-friendly with booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Can I order Dairy Queen Grill & Chill food online or via a mobile app?
Yes, you can order online for pickup via their order URL or download the Dairy Queen app for exclusive deals and mobile ordering.
Is there outdoor seating available at this Dairy Queen location?
Yes, there is outdoor seating available at Dairy Queen Grill & Chill in Cape Girardeau.
What amenities does Dairy Queen Grill & Chill provide for guests?
Amenities include free WiFi, restrooms, wheelchair accessibility, booster seats, high chairs, outdoor seating, and drive-thru.
Which nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby restaurants include IHOP for breakfast and brunch, Wendy's for burgers, Watami Sushi and Hibachi Steakhouse for Japanese cuisine, Ponderosa Steak House, and Long John Silver's for seafood.
Where can I grab a coffee close to Dairy Queen Grill & Chill in Cape Girardeau?
Scooter's Coffee is a nearby coffee shop located close to Dairy Queen Grill & Chill.
Are there nearby stores for shopping or errands near Dairy Queen Grill & Chill?
Yes, nearby stores include Schnucks supermarket, CVS Pharmacy, Dollar Tree discount store, Hobby Lobby arts and crafts, and Tractor Supply Co. home improvement store.