Dairy Queen Grill & Chill

3.8
499 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
31 S Kings Hwy, Cape Girardeau, MO
63703-5742, United States

Hours

Reviews

3.8
499 reviews
5 stars
226
4 stars
113
3 stars
62
2 stars
29
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold or old items, and inconsistent quality.

Cleanliness

Several reviews mentioned dirty tables and floors, indicating a lack of cleanliness in the establishment.

Pricing Issues

Many customers felt the prices were too high for the quality of food received, with complaints about unexpected charges.

Staff Friendliness

A few reviews highlighted friendly staff, but this was overshadowed by numerous reports of unprofessional behavior.
  • AB
    Ashley biri
    Nov 15, 2025
    5.0
    They have really good food and when I tried there hot dogs for the first timeo thought ewww this is gonna be discussing but surprisingly it was 👏 🤩 🙀 😯 😮 😲 👏
  • AR
    Adria Robinson
    Oct 26, 2025
    5.0
    Shout out the young lady in the windows I got the number 3 with extra brownie pieces in my brownie blizzard. Baby they did not disappoint my big back. You guys are awesome and window lady’s makeup was fye 🎉☺️
  • TC
    Todd C
    Oct 7, 2025
    3.0
    Tables, floors, everything...was dirty. Employees standing around doing nothing. Food was "ok" - except fries were ice cold and old. Not sure I will give them another try.
  • RK
    Ryan Kelley
    Sep 8, 2025
    1.0
    $25 for two people and they got everything wrong. Asked for honey mustard not bbq twice ended up with bbq. Burger was ordered plain, had everything in it. Given medium sodas when we ordered large. Don’t waste your time and money.
  • ZH
    Zachary Hunn
    Sep 1, 2025
    2.0
    Went through the drive thru. I don't know how this DQ chooses who works the drive thru but they need a new girl to do it. She sounds miserable and got our order wrong. Probably the same one who gets so many complaints on here.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and shakes & malts.

What are the operating hours of Dairy Queen Grill & Chill in Cape Girardeau?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.