Dairy Queen Grill & Chill

3.8
505 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
31 S Kings Hwy, Cape Girardeau, MO
63703-5742, United States

Hours

Reviews

3.8
505 reviews
5 stars
228
4 stars
113
3 stars
62
2 stars
29
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold fries, incorrect items, and overall food quality.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.

Pricing Concerns

Many customers felt that prices were too high for the quality of food and service received.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly staff members who provided good service.
  • LD
    Larry Dush
    6 days ago
    5.0
    Always great service and food. Friendly staff.
  • BM
    Brandon Mcclanahand
    Dec 1, 2025
    1.0
    How hard is it to read an order and check the bag before sending it out. The order is literally TAPED TO THE BAG and there was still a burger and container of gravy(which i had to pay more for) missing.
  • TY
    Trenton Young
    Nov 29, 2025
    1.0
    The page states they close later than they actually do. It states on Saturdays they close the drive thru at midnight but when asked they close the drive thru at 10. The blizzards are actually good just wish I didn't drive all the way to be told they're closed :/ hopefully corporate fixes this. Edit: Shout out to the copy/pasted corporate approved reply without ever fixing the actual issue. Still stated to close later than they do :/
  • MW
    Molly Watkins
    Nov 28, 2025
    1.0
    We waited about 10-15 mins to get our food, nobody was even their for it to take that long. When we finally got our food the lady that handed us our food didn't say anything to us about sorry for your wait just an evil death stare like she didn't even want to be their. The fries had no salt on them either. Worst experience we ever had their
  • AB
    Ashley biri
    Nov 15, 2025
    5.0
    They have really good food and when I tried there hot dogs for the first timeo thought ewww this is gonna be discussing but surprisingly it was 👏 🤩 🙀 😯 😮 😲 👏

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and shakes & malts.

What are the operating hours of Dairy Queen Grill & Chill in Cape Girardeau?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.