Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold fries, incorrect items, and overall food quality.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.
Pricing Concerns
Many customers felt that prices were too high for the quality of food and service received.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff members who provided good service.
LD
Larry Dush
6 days ago
5.0
Always great service and food. Friendly staff.
BM
Brandon Mcclanahand
Dec 1, 2025
1.0
How hard is it to read an order and check the bag before sending it out. The order is literally TAPED TO THE BAG and there was still a burger and container of gravy(which i had to pay more for) missing.
TY
Trenton Young
Nov 29, 2025
1.0
The page states they close later than they actually do. It states on Saturdays they close the drive thru at midnight but when asked they close the drive thru at 10. The blizzards are actually good just wish I didn't drive all the way to be told they're closed :/ hopefully corporate fixes this.
Edit: Shout out to the copy/pasted corporate approved reply without ever fixing the actual issue. Still stated to close later than they do :/
MW
Molly Watkins
Nov 28, 2025
1.0
We waited about 10-15 mins to get our food, nobody was even their for it to take that long. When we finally got our food the lady that handed us our food didn't say anything to us about sorry for your wait just an evil death stare like she didn't even want to be their. The fries had no salt on them either. Worst experience we ever had their
AB
Ashley biri
Nov 15, 2025
5.0
They have really good food and when I tried there hot dogs for the first timeo thought ewww this is gonna be discussing but surprisingly it was 👏 🤩 🙀 😯 😮 😲 👏
What are the operating hours of Dairy Queen Grill & Chill in Cape Girardeau?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is the Dairy Queen Grill & Chill in Cape Girardeau family-friendly?
Yes, the location is family-friendly with booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Can I order Dairy Queen Grill & Chill food online or via a mobile app?
Yes, you can order online for pickup via their order URL or download the Dairy Queen app for exclusive deals and mobile ordering.
Is there outdoor seating available at this Dairy Queen location?
Yes, there is outdoor seating available at Dairy Queen Grill & Chill in Cape Girardeau.
What amenities does Dairy Queen Grill & Chill provide for guests?
Amenities include free WiFi, restrooms, wheelchair accessibility, booster seats, high chairs, outdoor seating, and drive-thru.
Which nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby restaurants include IHOP for breakfast and brunch, Wendy's for burgers, Watami Sushi and Hibachi Steakhouse for Japanese cuisine, Ponderosa Steak House, and Long John Silver's for seafood.
Where can I grab a coffee close to Dairy Queen Grill & Chill in Cape Girardeau?
Scooter's Coffee is a nearby coffee shop located close to Dairy Queen Grill & Chill.
Are there nearby stores for shopping or errands near Dairy Queen Grill & Chill?
Yes, nearby stores include Schnucks supermarket, CVS Pharmacy, Dollar Tree discount store, Hobby Lobby arts and crafts, and Tractor Supply Co. home improvement store.