Arby's

4.0
900 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2134 Independence St, Cape Girardeau, MO
63703, United States

Hours

Reviews

4.0
900 reviews
5 stars
411
4 stars
251
3 stars
123
2 stars
42
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, burnt, or improperly prepared items.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Mixed Experiences

While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in their experiences.
  • AR
    Anonymous Reviewer
    5 days ago
    2.0
    The meat is too thick and the texture is just not good. These type of sandwiches the meat should be paper thin and have moisture. Also the fries are just not edible. You get old old fries. We had to throw them away.
  • US
    Ukkk Sh
    Dec 31, 2025
    1.0
    Was the only customer and it has taken 30 minutes and still not got my food. Manager needs to take a look at this
  • BL
    Barb Luginbill
    Dec 24, 2025
    2.0
    For the second time in a row there were items missing that I was charged for
  • YP
    Yancy Poorman
    Dec 2, 2025
    1.0
    Moved back to cape area this past yr. Have always liked Arby’s until now. The Cape Arby’s is terrible!! No service, slow, no specials and cold food. Extremely disappointed. Probably won’t go back. What a shame.
  • KV
    Kathy Vandergriff
    Nov 24, 2025
    3.0
    We arrived at 1130 at the Cape Girardeau location and was surprised how much stuff was already on the floor and the bathroom was dirty. I am sure it was not cleaned up from the day before.