Subway

Reviews

• QQ

  Quartz

  Aug 15, 2025
  1.0
  I went to this Subway location for lunch today, planning to order the same sandwich I always get. I asked for extra jalapeños, as I do at every other Subway, but the employee refused, saying it would “throw off their inventory.” Oh, so now they are counting each Jalapeno? That’s one of the most ridiculous excuses I’ve ever heard. I explained I’ve never been told this before, but he still refused. I pointed out that jalapeños are one of the cheapest ingredients, but he argued they weren’t. He brought up how expensive black olives are. I never asked for extra black olives, just extra jalapeños. His manager even stepped in at this point and told him to add them, yet he refused again. When I asked for the corporate phone number, the manager claimed they didn’t have it and couldn’t give it to me. I then asked for the district manager’s name, but they refused, saying it was “private information.” Also saying they woulndt give me their private number, which i never asked for or expected. I asked for the corporate number, or a professional contact number for the manager. I explained that I just wanted a first name to know who I need to ask to speak to. Finally after being told that I am recording the interaction they gave me the District Managers first name. To make things worse, the manager’s young child came from the back of the store and tried to join the argument, taking the manager’s side. I told the child to step away since it wasn’t appropriate for them to be involved. The child should not have been there at all, let alone addressing me and the issues I was having. That was incredibly unprofessional and inappropriate for the manager to have the child there in the first place. I left without my sandwich and will never return to this location. I’ve had multiple bad experiences here at this point, every single time I have visited this location, I have had a problem. Everything from skimpy portions of meat (I get a tuna sandwich and they like to fill the scoop as little as possible and still call it a portion) to now refusing a simple extra-veggie request. This is corporate greed at its worst, and it’s disgusting. I’ve also reported this incident to Subway corporate. This should never have happened, especially over maybe five cents worth of jalapeños. They ended up having to throw away my entire footlong sandwich in the end, which i am sure "throw off their inventory" way more than a hand-full of jalapenos would have.
• RC

  Raymond Croswhite

  May 28, 2025
  1.0
  2nd time I've ordered a sandwich in the app and they didn't put lettuce on it. So when I call today to tell them I asked for refund or coupon for free sandwich and guy told me they don't do that after the sandwich has been paid for. I said I paid in app and got it home and it was wrong so I'm just screwed and the guy literally told me yeah pretty much.
• TF

  Terry Ford

  Dec 11, 2023
  5.0
  Yummy
• KC

  Kristal Charles

  Jul 8, 2019
  5.0
  Great place to eat when you are trying to stay healthy. Always get a great sandwich.

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