McDonald's

3.3
554 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1002 W Buchanan, California, MO
65018, United States

Hours

Reviews

3.3
554 reviews
5 stars
163
4 stars
112
3 stars
105
2 stars
52
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.

Staff Behavior

Feedback highlighted rude and unprofessional behavior from staff, including verbal abuse and lack of customer service.

Food Quality

Many reviews mentioned poor food quality, including cold items, incorrect orders, and unsanitary conditions.

Management Concerns

Customers expressed dissatisfaction with management, citing poor oversight and inadequate staffing as contributing factors to the negative experiences.

Positive Experiences

A few customers noted friendly staff and good food quality during their visits, indicating that there are occasional positive experiences.
  • FT
    Fun Time
    Oct 27, 2025
    1.0
    I wont go back. Inwas friendly and used my radio announcer voice when ordering. The employee refused to take my order. Then her manager told me that she has the right to do that. Then now today I do it again and the general manager came to the window and said the same employee told her she was bothered by my voice... Well guess what im bothered that you all choose who's order you take by the tone of there voice...Im bothered that you all cant read a grill slip and prepare the food the correct way. The California Missouri McDonalds is by far the WORST McDonalds I have EVER been to and I will NOT be back. I was a every day customer multiple times a day. NEVER AGAIN!
  • JM
    Jeremy Moss
    Oct 25, 2025
    1.0
    Ordered ahead, waited 40 minutes in the drive thru to get my food. Talked to the young man in charge and asked him how it could possibly take so long. His response? "Sorry, they have (the workers) started throwing food at each other and they only scheduled 4 people tonight". I have reached out to the GM about previous problems with the restaurant and it seemed not to matter. Worst McDonald's ever. They need new management
  • JJ
    Jackie
    Oct 11, 2025
    1.0
    I could not even bite into the chicken strip on the snack wrap. Could not take a bite. I need a refund left tooth prints in the tortilla. Never was able to get one bite. Seriously left hungry with unsalted fries. I could not eat any of the food. Husbands Big Mac was also cold. Unbelievable.
  • RG
    Reese gerlach
    Oct 10, 2025
    1.0
    I walked in ordered two cheese burgers and said no onions on both because I always get onions on them then the kid named Katrina gave me the burgers with lots of onions and said that I cussed him out which I did not and was giving me a really hard time do not recommend going here while that kid is working
  • KB
    Kael Bryant
    Sep 28, 2025
    1.0
    The worst McDonalds I have ever visited, will start driving and extra 20 minutes to avoid it. Constantly getting orders wrong, telling you to pull forward and forgetting to bring you food until you go inside, extremely rude when you tell them they forgot an item or if you even check that your order is right. This morning I ordered breakfast in the app at 10:00, got to the window at 10:20 and was told my order was cancelled, 10 minutes before breakfast is over, and was told to “figure it out” when I asked about a refund. Absolutely awful service with a manager who cares less than the people beneath her do. Awful food that is never made correctly or even completely. And some of the slowest service from a store that sees 1/4 the traffic of stores that have half as many staff and run incredibly smooth.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in California, MO?

McDonald's in California, MO is open daily from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.

Does McDonald's offer drive-thru services and what are the drive-thru hours?

Yes, McDonald's has a drive-thru open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.