Service Speed
Customers frequently reported long wait times for their orders, often exceeding 20 minutes, even when the restaurant was not busy.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong food being served.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, with some customers praising individual employees for their excellent service.
Food Quality
The quality of food was inconsistent, with some items praised as delicious while others were described as cold, greasy, or not fresh.
Cleanliness Issues
Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms, which negatively impacted their experience.