Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated a decline in food quality, with complaints about cold, stale, or poorly prepared items.
Staff Attitude
While some customers praised friendly staff, others reported rude service and a lack of professionalism from employees.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, particularly in restrooms.
VB
vencil bozarth
Feb 5, 2026
2.0
This is the slowest McDonald's I've ever visited, no matter the time of day you are guaranteed to wait.
DR
Dustin Reed
Jan 17, 2026
2.0
I just went in McDonald's and got some food to go and I went to the restroom while I was waiting and the Mc D employee walked in and went into the stall and shut the door... I started washing my hands and as I was using the air dryer the employee came out of the stall and followed me out of the restroom with washing his hands...I mean these people make our food, I'm don't want some kid playing with himself and then making me a biscuit with his dirty hands...I walked back to the counter to say something to another employee about it..As I was standing at the counter an employee says counter to another employee and he turned around and looked at me and said I already got him, and then he carried on about his business...I'm not sure why he thought I would get my cup go to the fountain make my own drink and then walk back to the counter and just stand there a minute later... I would have said did you need something else sir since you're standing at the counter for several minutes, but he said nothing so I just left and decided I would just leave a review instead... I tried to take care of it internally without everybody else seeing this but lack of communication decided otherwise for me...it's not the end of the world, but if you handle food, please Wash your hands after going into a nasty restroom...
DR
Dice Roller
Jan 12, 2026
4.0
Typical McDonald's restaurant with standard food and staffing. Food was delivered as ordered.
CP
Cheryl Peoples
Jan 9, 2026
1.0
Drive through was over 45 mins long and not a single car moved except to leave. Box was hardly answered and lots of people were frustrated
BC
Brandy Corona
Dec 23, 2025
3.0
The hot and spicy are always so dry and hard like they leave them sitting in the warmer all day until it’s basically a hard chunk of dehydrated chicken. Sucks so bad because those are usually my favorite thing to order!