Multiple customers reported issues with incorrect orders, particularly in the drive-thru, leading to dissatisfaction.
Service Quality
While many praised the friendliness and helpfulness of the staff, there were also complaints about rudeness and slow service during busy times.
Food Quality
Feedback on food quality was mixed; some enjoyed the freshness and taste, while others experienced overcooked or poorly prepared items.
Cleanliness
The restaurant was generally noted as clean, but some reviews mentioned trash on the floor and unsanitary conditions.
Pricing
Several customers felt the prices were high relative to the quality of food received.
ZR
Zoie Reed
Oct 28, 2025
1.0
i ask for well done fry’s everytime i go there and everytime I have to go back to actually get well done fry’s. They obviously care more about their drive time instead of making sure the customer gets what they asked for
JZ
Joyce H Zeiler
Sep 23, 2025
4.0
I got they're new Toasted Caramel Cookie blizzard which was good except for the cookie chunks. I pick those out and the rest was excellent
RS
RJ Stuermer
Sep 13, 2025
5.0
Cassidy the manager there is the sweetest girl on the planet. She always takes care of me and goes the extra mile to make sure that my things are correct hot and fresh every time!
AV
April Vanderhye
Aug 31, 2025
5.0
Employees are always very friendly & helpful which I have found to be very rare among fast food restaurants. I special order a lot & usually have large orders, it is quick & correct every time. Have always dined in, so I cannot comment in drive through, but I can say any time I've been there there is never a backup in the drive through lane. You should go get yourself a yummy treat from this Dairy queen!
WC
Wendy Curbow
Aug 29, 2025
1.0
I came in to order chicken strip basket dinners one with the BBQ and one plain. Ordered a couple cheeseburgers also. They told me I had to have the drink when all I wanted was the burgers and fries. I said no thank you I don’t want a drink. When we get home with our food they had given me two orders of the BBQ chicken strip baskets dinners baskets NOT what I ordered. My grandson does not like sauce of any kind. I live too far to drive back with the order and wait for it to be fixed. All we ask is to please check the orders before giving them to the customer.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the location is family-friendly, welcomes children, and provides booster seats, high chairs, and a restroom for guests.
Is there a drive-thru and outdoor seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating.
Are there any digital services or apps available for Dairy Queen Grill & Chill customers?
Yes, customers can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards services.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can order online for pickup through their official ordering site: https://www.dairyqueen.com/en-us/order/pickup/2.
What nearby stores can I visit near Dairy Queen Grill & Chill?
Near Dairy Queen Grill & Chill, you can visit New To You Shop, a thrift and discount clothing store, and Silver Lining Consignment, another thrift and discount store.
Are there nearby recreational or entertainment options close to Dairy Queen Grill & Chill?
Yes, Buffalo Bowl, a bowling alley and entertainment venue, is located nearby and can be a fun stop before or after your visit.
What accommodations are available near Dairy Queen Grill & Chill for visitors?
Oak Inn Motel & Apartments offers nearby lodging options, convenient for visitors planning to stay overnight.