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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Buckner, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 118 East Monroe for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, including overcooked, stale, or incorrect orders.
Management Concerns
Several customers expressed dissatisfaction with management practices and employee treatment, particularly regarding accountability and training.
Positive Staff Interactions
Despite the issues, some customers noted friendly staff and good service experiences, particularly from specific employees.
CJ
Cheyenne Johnson
Feb 15, 2026
5.0
Debbie very nice she brings my food right on time she talk to u for little bit if she doesn’t have anything to do love Debbie
WW
Wayne
Feb 2, 2026
1.0
An employee who was visibly ill with flu and sweating delivered me my food and after talking to them they told me that they were forced to come in or they would have faced termination and also informed me that the GM, Jessica, had been caught drinking Pink Whitney while working on multiple occasions. I highly do not recommend eating here till she faces some sort of accountability
RM
Robert Mansfield
Oct 29, 2025
1.0
Major saver cards are not honored by what the card says at Buckner sonic. Last Friday we went there to purchase some food. We wanted to use our grandchild’s fundraiser major saver cards before they expire. On the card it clearly says “buy one sandwich get one free.” When trying to order we were told by a very sarcastic employee that only the single cheeseburger could be used for the buy one get one free on the card. This clearly does not specify what card says and in the past they always honored what the card stated. Wife called the corporate office and spoke with a lady possibly from India and she offered no help at all. We left without ordering anything, and will not be going to this sonic again.
GS
Garrett Smith
Oct 24, 2025
1.0
Order: onion rings, mozzarella sticks + marinara sauce and a medium Oreo blast.
Received onion rings, mozzarella sticks + ranch and a plain blast with Oreos sprinkled on top and tasted weird like yogurt starting to go bad. Won't be returning because every time I come here something is wrong or bad quality.
JK
Joanna Keller
Oct 8, 2025
4.0
The lady that took my order talked so fast that I could not understand her! She has done this several times to me and it makes me feel like I am inconveniencing her! Very rude! I know other people are discouraged too because they have commented on the Buckner page about her. Someone needs to give her some lessons in customer service!