Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bridgeton St. Charles Rock Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.5
390 reviews
5 stars
98
4 stars
38
3 stars
25
2 stars
32
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, inattentive staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about overly salty wings, cold fries, and incorrect orders.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty floors and trash cans.
Mixed Staff Performance
While some customers praised individual staff members for good service, many others reported rude behavior and lack of professionalism from the team.
- MBMichael BrychelDec 19, 20251.0Dirty: food and cooking utensils on the floor in the prep area. Slow: over 20 minutes late in a 2-item order. Inattentive: no one at the register or near the front of the store to address customers. Staff would put completed orders on a rack behind the counter to sit and get cold rather than handing them to the numerous customers waiting for carry-out orders. Food was overly salty. This is by far the worst restaurant experience I’ve had in years.
- GMGregg MillerDec 11, 20252.0⭐️⭐️ 2-Star Review for WingStop WingStop continues to disappoint on multiple occasions. I always request my food well done, yet it feels like they’ve already decided to serve it however they want. The fries are often cold, and when I order a 10-piece, I’ll get 7 drums and only 3 flats—as if they’re prioritizing other customers’ preferences over fulfilling my order correctly. Asking for well-done wings is not unreasonable, especially when I’m spending $34. My money is just as important as anyone else’s, and I expect my order to be prepared the way I request
- TWTrevor WrightNov 26, 20252.0I'm not sure what was taking so long. They had a full kitchen but service was as slow as can be. All of the food I got was cold. Estimate time was about 10 -15 minutes and I waited about 45-50 minutes.
- JHJuanita HolmesNov 15, 20251.0Waited over A hour order was still wrong
- MWMarcedes WatsonNov 8, 20251.0Had to wait 40 minutes for my food even though I preordered. Manager was nonchalant. Female staff was rude like I’m not entitled to what I paid for. Worst wingstop ever. Please just go to another one. These people don’t care about service or cleanliness.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop Bridgeton St. Charles Rock Rd offer?
Wingstop Bridgeton St. Charles Rock Rd offers classic, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Bridgeton St. Charles Rock Rd?
Wingstop is open daily from 10:30 AM. Sunday through Thursday close at midnight, while Friday and Saturday close at 1:00 AM.
Does Wingstop Bridgeton St. Charles Rock Rd offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-through service available at this Wingstop location?
No, the drive-through service is closed every day of the week at this location.
How can I place an order for Wingstop Bridgeton St. Charles Rock Rd online?
You can order online via their menu on the Wingstop website or through the Wingstop mobile app available on iOS and Android.
What payment options are accepted at Wingstop Bridgeton St. Charles Rock Rd?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What is the address and phone number for Wingstop Bridgeton St. Charles Rock Rd?
The address is 12294 St. Charles Rock Rd, Bridgeton, MO 63044. You can call them at +1 314-639-9464.
Are there any restaurants near Wingstop Bridgeton St. Charles Rock Rd where I can grab a smoothie or a burger?
Yes, nearby you can find Smoothie King for smoothies and Five Guys or Jack in the Box for burgers, offering great options before or after enjoying Wingstop wings.
Which other food establishments are close to Wingstop Bridgeton St. Charles Rock Rd for diverse dining choices?
Nearby options include A&W Restaurant, Fazoli's Italian Restaurant, Red Lobster for seafood, and Chipotle Mexican Grill for Tex-Mex cuisine.
Are there convenient services or stores near Wingstop Bridgeton St. Charles Rock Rd that I can visit?
Yes, close to Wingstop you'll find Walgreens pharmacy, ALDI USA supermarket, US Postal Service, Regions Bank, and even a LibertyX Bitcoin ATM for your convenience.