Taco Bell

3.3
1268 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12420 St Charles Rock Rd in Bridgeton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12420 St Charles Rock Rd, Bridgeton, MO
63044, United States

Hours

Reviews

3.3
1,268 reviews
5 stars
422
4 stars
228
3 stars
200
2 stars
100
1 star
318

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported issues with food quality, including incorrect items, missing ingredients, and food that was not fresh or properly prepared.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.

Order Accuracy

A significant number of customers experienced problems with order accuracy, receiving incorrect items or incomplete orders.

Management Issues

Frequent mentions of poor management and lack of staff training contributed to the overall negative experiences reported by customers.
  • WF
    Wade Forrester
    Oct 23, 2025
    1.0
    Used the bathroom before grabbing a bite and there was no soap. It was bone dry, not like it had just run out. That means employees using that restroom aren't washing their hands. It also means I would not eat there. Additionally, the restroom was dirty and smelled disgusting. I had to run for the border.
  • AJ
    Angelina Jenkins
    Oct 22, 2025
    1.0
    Absolutely worst restaurant I’ve ever been to. Got my order wrong and they got my drink wrong. They took forever to go on the intercom for customers to order through the drive through.
  • TG
    Tessa Garcia
    Oct 20, 2025
    1.0
    Cheese cups busted in the bag. Missing two items out of my order and none of our stuff was made correctly. Barely and chips in the bags and tacos had barely any meat in them at all. Was rushed to give our order and nothing was made correctly
  • OS
    Opinionated Scents
    Oct 17, 2025
    1.0
    Super ratchet. The wait is always long even when you're the only person there. The workers say and do anything. They seem to have fun with each other but there's no professionalism at all.
  • JG
    James Grommet
    Oct 2, 2025
    1.0
    Terrible experience. Tonight we waited 10 minutes to get to the drive through screen- there was only 1 person ahead of us. When it was our turn to order the lady was extremely rude when we asked for the Midnight Mt Dew- she said they don’t sell it and we asked again to clarify that we heard correctly because there were several signs around the menu stating they had it. She was speaking so quietly it was difficult to hear. We order the rest and she asked if we needed anything else. We said that one of the drinks was supposed to be a freeze and she didn’t say anything. We asked if she got that and she said have a good day. We asked again and she yelled HAVE A GOOD DAY and told us to leave, then deleted our order. We drove away. Horrible customer service. No wonder this location is struggling

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on St Charles Rock Rd?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Can I order Taco Bell online or via a mobile app for pickup or delivery?

Yes, you can order ahead online or on the mobile app for pickup or get your order delivered.