Subway

3.5
168 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Bridgeton Subway® Restaurant at 11977 St Charles Rock Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11977 St Charles Rock Rd, Bridgeton, MO
63044, United States

Hours

Reviews

3.5
168 reviews
5 stars
65
4 stars
40
3 stars
14
2 stars
9
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and lack of training.

Pricing Issues

Numerous reviews highlighted inflated prices compared to other Subway locations, with complaints about overcharging and high costs.

Food Quality

Feedback on food quality was mixed; while some praised fresh ingredients, others reported old or poorly prepared items.

Cleanliness

The cleanliness of the location received positive remarks, although some customers noted issues with unsanitary conditions.

Order Accuracy

Several customers experienced issues with incorrect orders and lack of attention to special requests.
  • BA
    Bill Duvendack (418 Ascendant)
    Nov 15, 2025
    5.0
    Always great customer service when I go there. :-)
  • AS
    asif sherzad
    Nov 12, 2025
    1.0
    So disrespectful in the food is so expensive it’s not how much the subway is
  • TT
    Thao Truong
    Oct 31, 2025
    1.0
    DO NOT GO HERE. This is by far the worst Subway location I’ve ever visited. Every Subway customer knows that you can freely choose and add any standard veggies to your sandwich — that’s part of the Subway experience. When I simply asked for a little extra onion (because they barely added any), the staff told me I would be charged extra. That is not how Subway operates. This goes against Subway’s franchise policy and customer standards. The corporate office should definitely look into this location for violating company rules and damaging the brand reputation
  • PN
    Pat N.
    Aug 27, 2025
    1.0
    We went probably a few minutes after they open. The lettuce was not fresh. I thought the service was OK until I got ready to check out and he said the food was $54 for 2 foot longs and a 6 inch subway and all I said was I didn’t realize Subway had gotten so expensive. He looked over to the lady Next to him and said I told you so as if to say people who looks like me complain all the time. I did have two sodas and some chips, but that was because he kept trying to charge me things when I kept saying no thank you and then he would say, but you could get it as a combo as if making it sound like it would be cheaper. Horrible service
  • BV
    B V
    Aug 26, 2025
    2.0
    Food price is too high. 8% higher than the surrounding average.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 11977 St Charles Rock Rd in Bridgeton?

Subway is open every day from 8:00 AM to 9:00 PM.

Does Subway at this location offer catering services?

Yes, this Subway location offers catering services for your events and gatherings.