Arby's

3.9
718 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11976 Paul Mayer Ave., Bridgeton, MO
63044, United States

Hours

Reviews

3.9
718 reviews
5 stars
311
4 stars
199
3 stars
93
2 stars
46
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; some report friendly and helpful service, while others mention rudeness and lack of attentiveness.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others received cold or poorly prepared items.

Cleanliness

The restaurant's cleanliness is a concern, with multiple reports of dirty tables and sticky floors.

Order Accuracy

There are frequent issues with order accuracy, including missing items and incorrect orders.

Wait Times

Customers have reported long wait times, particularly in the drive-thru, affecting overall satisfaction.
  • JS
    Justin Schengbier
    6 days ago
    1.0
    Absolutely without a doubt the worst location I've ever been to! First off the lady working drive through on 1/6/2026 needs to be fired ASAP! Nobody in customer service of any kind should have such a bad attitude! Curly fries were not edible they were burnt so bad, and took 15 minutes for a basic combo meal because above mentioned employee was arguing with an elderly lady at the counter. Notified corporate as well. This location needs restaffed or shut down!
  • WW
    william weatherby
    Dec 18, 2025
    1.0
    This store isn't great. The floors are always greasy, it smells weird. I went through the drive thru and my food was cold and my order was incomplete. This isn't a reflection of Arby's im general as there are better stores around St. Louis in general.
  • CM
    Chris Moore
    Nov 10, 2025
    5.0
    I have the opportunity to go to this location today and can I just say… Wow!!! I did not have to wait long and when I got my food, it was piping hot! Special shout out to the server who took care of me while I was here, Chase, he was very polite and had a very chill and sweet vibe about him! I will definitely be back! Great job team!
  • JW
    Joyce WA
    Oct 23, 2025
    3.0
    Tried the new steak nuggets. Taste was good, but really dry and overcooked. Mozzarella sticks really good.
  • JB
    Jeremy B
    Oct 18, 2025
    4.0
    Delicious!