Jimmy John's

3.6
230 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1230 Strassner Dr, Brentwood, MO
63144, United States

Hours

Reviews

3.6
230 reviews
5 stars
105
4 stars
39
3 stars
17
2 stars
20
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the freshness and taste of the sandwiches, but there were complaints about incorrect orders and skimpy toppings.

Service Speed

While some customers experienced quick service, many reported long wait times for delivery and incorrect orders.

Staff Attitude

Feedback indicated a mix of friendly service and rude interactions, with several customers noting poor customer service experiences.

Cleanliness

Some reviews highlighted cleanliness issues, particularly in food preparation areas.
  • PP
    Petey Phoenix
    Nov 11, 2025
    5.0
    Jimmy John’s sandwiches are super fresh, tasty, and made fast—perfect for a quick, delicious meal!
  • RM
    Raychell M
    Aug 29, 2025
    1.0
    Atmosphere was not welcoming at all. Every team member present had a not so pleasant look on their faces. Prep station didn’t appear clean at all. Walked out and decided not to order.
  • GS
    Gina Stark
    Oct 5, 2022
    2.0
    Won't go into too much detail, but when the manager calls you a liar when you get the wrong sandwich ... byeeeeeeeeeeee ✌ And since I can't respond to their lame automated IDGAF response, here it is in my edit: GFY
  • JR
    Josh Rideout
    Sep 22, 2019
    5.0
    Clean as always and friendly staff
  • EN
    Erik Neumann
    Jun 29, 2018
    5.0
    Freaky