Numerous reviews highlighted poor service, including long wait times, inattentive staff, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold, dry, or incorrectly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.
Staffing Problems
Many customers noted that the restaurant appeared understaffed, leading to delays and poor service.
CS
Customer Service
1 day ago
1.0
Servers slow, food slow.. been here for an hour and no food. Workers talking about customers when walking out of kitchen.. manager as well.
AL
Abigale Lockwood
Dec 24, 2025
5.0
I’ve been to this location a few times, it’s close to work. There was a young Gentlemen, working the last couple times I’ve been. I think his name tag said Avyn. He was the most kind spirit, young man I’ve ever met in my life. His smile lit up the room and he was very genuine.
. He sat us down and told us our server would be with us in a minute, but he would get our drinks for us if we’d like. I seen him working his butt off. Busing tables, running food, and taking orders. He even came back over to check on us after our server had been over there. I was very impressed. Wherever you found this kid from he needs a raise and praise because he’s amazing!!
Keep up the great job young man! Thank you for a great experience Buffalo wild wings!!
MK
Mia Koehler
Dec 23, 2025
2.0
Out of the 8 food orders we had 3 of them were wrong. One of the wings we ordered boneless were bone in even though on the tray it said boneless. I didn’t mind much so i ate them anyways. Another one of our dishes was some mystery burger. When we asked what the sauce was the waitress had no idea and when she asked the kitchen she said they didn’t even know. Took them 15 minutes to remake that burger. We were also missing an order of fries. Additionally our waitress never came by to fill up our drinks besides the last 10 minutes of our visit.
WP
Widow Prepper
Dec 21, 2025
3.0
Visited Saturday 12/20/25 at around 10:30 pm. Employees were nice enough but our waitress in the bar area didn't ask if we needed anything else until we were completely done with the food and drinks.
We ordered 6 traditional wings. They were dry and room temperature. It felt like all they did was put sauce on some leftover wings.
Restaurant was extremely warm. We should have gotten our food to go.
I've had way worse dining experiences but this one definitely wasn't the worst. Just nothing special and unfortunately not worth going back.
KQ
Kathryn Quinlivan
Dec 16, 2025
1.0
We (myself and my boyfriend) tried this location because it was closer to home and have nothing but regret. We wanted a booth, the server math for the two hosts wasnt working so we said a table would be fine. In a mostly empty place we got sat next a loud and rude table. I asked if we could move after they went outside to smoke and brought the smell with them. Vanessa was nice about it. I even asked if there was somewhere they wanted us to sit. Told us anywhere. We sat. The waitress in our area wanted nothing to do with us so what we assume was the manager took care of us. Food was slow. It wasnt as good as we had been getting at Olive. Any time we tried to catch anyone's attention to pay they had their heads turned or ignored us. We truly weren't rude, I just cant handle smelling a whole ashtray. Now today we have food poisoning. Couldn't pay me to go back to this one.
Frequently Asked Questions About Buffalo Wild Wings
What type of food is Buffalo Wild Wings known for?
Buffalo Wild Wings specializes in award-winning Buffalo-style wings available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Brentwood, MO?
The restaurant is open Monday through Friday from 11:00 AM to 11:59 PM, Saturdays from midnight to 1:00 AM and 11:00 AM to 11:59 PM, and Sundays from midnight to 1:00 AM and 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Brentwood?
It is located at 1210 Strassner Drive, Brentwood, MO 63144.
What types of services does Buffalo Wild Wings offer?
Buffalo Wild Wings operates as a sports bar and chicken wings restaurant, also offering takeout options.
How can I contact Buffalo Wild Wings in Brentwood?
You can reach them by phone at +1 314-645-9464.
Where can I find more information about Buffalo Wild Wings online?
Visit their website at https://www.buffalowildwings.com/locations/us/mo/brentwood/1210-strassner-drive/sports-bar-947/
Are there other dining options near Buffalo Wild Wings in Brentwood?
Yes, nearby dining options include Jimmy John's sandwich shop, Sal y Limón Mexican Grille, Han Lao Thai and Pan Asian restaurant, TwinOak Wood-Fired Pizza & BBQ, Houlihan's restaurant and bar, and Five Guys burger restaurant.
What nearby places can I visit after dining at Buffalo Wild Wings?
You can visit The Ritz Carlton Hotel for accommodation, or enjoy services at local spas like Massage Envy - Maplewood/Brentwood, or get grooming services at Christiana White Salon and Sport Clips Haircuts nearby.
Are there any nearby health or medical services near Buffalo Wild Wings?
Yes, nearby medical and dental services include Aspen Dental, Motto Clear Aligners, Theraplus physical therapy, and Upaya Counseling for mental health.
Is Buffalo Wild Wings accessible for customers using public transit or nearby landmarks?
Buffalo Wild Wings is located on Strassner Drive in Brentwood, close to prominent landmarks such as The Ritz Carlton Hotel and multiple nearby restaurants, making it easy to locate and access when visiting the area.