Buffalo Wild Wings

3.4
2302 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1210 Strassner Drive, Brentwood, MO
63144, United States

Hours

Reviews

3.4
2,302 reviews
5 stars
858
4 stars
410
3 stars
292
2 stars
198
1 star
544

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, inattentive staff, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold, dry, or improperly prepared items.

Staffing Issues

Many reviews mentioned the restaurant being understaffed, leading to delays and a lack of customer care.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and restrooms.

Mixed Experiences

While some customers had positive experiences with specific staff members and food, these were overshadowed by the overall negative feedback.
  • JW
    Jo Ann Williams
    5 days ago
    1.0
    Stood up front for over 10 minutes before anyone came up front, then went to the bathroom and every stall had a used pad just hanging out on top of the toilet paper dispensers. 🤮🤮🤮
  • DP
    Dustin Pearson
    Nov 12, 2025
    1.0
    Waited 20 minutes at the bar and the bartender wouldn’t even take our drink order. Finally got up and left with no service
  • DJ
    Dimetria J
    Nov 7, 2025
    2.0
    The food was cold like it been sitting.And the service worster because we had to wait 10 minutes for the waiter to come and order the drinks. than we had to wait 40 minutes to order food.
  • QE
    Quinard Edwards
    Nov 6, 2025
    5.0
    Great family dinner last night at Buffalo Wild Wings. The service was friendly, the food came out hot, and the wings were perfect. Comfortable atmosphere with plenty of TVs to keep the game on without it being too loud. Kids enjoyed their meals too. Solid spot for a laid-back family night.
  • CB
    Cynthia Bell
    Nov 5, 2025
    2.0
    I came here on yesterday, and I will like to say my server was very nice and was very professional. He was the only one who seemed to be working hard while the two people who appeared to be managers were just looking uninterested in the day, or like something was seriously going on with them. I even caught a moment where the server received very evil eyes from one of the lady managers .. after she proceeded to roll them and keep walking. I don’t think they have no care of how they treat their employee’s especially when they may think no one is watching. Maybe they should step it up in this department of the restaurant, it’ll better the atmosphere. Overall food was good and served pretty quickly. I may come here again.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is Buffalo Wild Wings known for?

Buffalo Wild Wings specializes in award-winning Buffalo-style wings available in 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Brentwood, MO?

The restaurant is open Monday through Friday from 11:00 AM to 11:59 PM, Saturdays from midnight to 1:00 AM and 11:00 AM to 11:59 PM, and Sundays from midnight to 1:00 AM and 11:00 AM to 11:00 PM.