Numerous reviews highlighted poor service, including long wait times, inattentive staff, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold, dry, or improperly prepared items.
Staffing Issues
Many reviews mentioned the restaurant being understaffed, leading to delays and a lack of customer care.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and restrooms.
Mixed Experiences
While some customers had positive experiences with specific staff members and food, these were overshadowed by the overall negative feedback.
JW
Jo Ann Williams
5 days ago
1.0
Stood up front for over 10 minutes before anyone came up front, then went to the bathroom and every stall had a used pad just hanging out on top of the toilet paper dispensers. 🤮🤮🤮
DP
Dustin Pearson
Nov 12, 2025
1.0
Waited 20 minutes at the bar and the bartender wouldn’t even take our drink order. Finally got up and left with no service
DJ
Dimetria J
Nov 7, 2025
2.0
The food was cold like it been sitting.And the service worster because we had to wait 10 minutes for the waiter to come and order the drinks. than we had to wait 40 minutes to order food.
QE
Quinard Edwards
Nov 6, 2025
5.0
Great family dinner last night at Buffalo Wild Wings. The service was friendly, the food came out hot, and the wings were perfect. Comfortable atmosphere with plenty of TVs to keep the game on without it being too loud. Kids enjoyed their meals too. Solid spot for a laid-back family night.
CB
Cynthia Bell
Nov 5, 2025
2.0
I came here on yesterday, and I will like to say my server was very nice and was very professional. He was the only one who seemed to be working hard while the two people who appeared to be managers were just looking uninterested in the day, or like something was seriously going on with them. I even caught a moment where the server received very evil eyes from one of the lady managers .. after she proceeded to roll them and keep walking. I don’t think they have no care of how they treat their employee’s especially when they may think no one is watching. Maybe they should step it up in this department of the restaurant, it’ll better the atmosphere. Overall food was good and served pretty quickly. I may come here again.
Frequently Asked Questions About Buffalo Wild Wings
What type of food is Buffalo Wild Wings known for?
Buffalo Wild Wings specializes in award-winning Buffalo-style wings available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Brentwood, MO?
The restaurant is open Monday through Friday from 11:00 AM to 11:59 PM, Saturdays from midnight to 1:00 AM and 11:00 AM to 11:59 PM, and Sundays from midnight to 1:00 AM and 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Brentwood?
It is located at 1210 Strassner Drive, Brentwood, MO 63144.
What types of services does Buffalo Wild Wings offer?
Buffalo Wild Wings operates as a sports bar and chicken wings restaurant, also offering takeout options.
How can I contact Buffalo Wild Wings in Brentwood?
You can reach them by phone at +1 314-645-9464.
Where can I find more information about Buffalo Wild Wings online?
Visit their website at https://www.buffalowildwings.com/locations/us/mo/brentwood/1210-strassner-drive/sports-bar-947/
Are there other dining options near Buffalo Wild Wings in Brentwood?
Yes, nearby dining options include Jimmy John's sandwich shop, Sal y Limón Mexican Grille, Han Lao Thai and Pan Asian restaurant, TwinOak Wood-Fired Pizza & BBQ, Houlihan's restaurant and bar, and Five Guys burger restaurant.
What nearby places can I visit after dining at Buffalo Wild Wings?
You can visit The Ritz Carlton Hotel for accommodation, or enjoy services at local spas like Massage Envy - Maplewood/Brentwood, or get grooming services at Christiana White Salon and Sport Clips Haircuts nearby.
Are there any nearby health or medical services near Buffalo Wild Wings?
Yes, nearby medical and dental services include Aspen Dental, Motto Clear Aligners, Theraplus physical therapy, and Upaya Counseling for mental health.
Is Buffalo Wild Wings accessible for customers using public transit or nearby landmarks?
Buffalo Wild Wings is located on Strassner Drive in Brentwood, close to prominent landmarks such as The Ritz Carlton Hotel and multiple nearby restaurants, making it easy to locate and access when visiting the area.