Arby's

3.8
559 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8720 Manchester Rd., Brentwood, MO
63144, United States

Hours

Reviews

3.8
559 reviews
5 stars
233
4 stars
157
3 stars
67
2 stars
39
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of friendly and rude service, with some customers praising the staff's politeness while others report negative experiences.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others report cold or poorly prepared items.

Cleanliness

Several reviews mention cleanliness issues, particularly with dirty tables and unsanitary conditions.

Order Accuracy

There are multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Speed of Service

Customers frequently mention slow service, especially in the drive-thru, with long wait times reported.
  • DC
    Darrell De La Cerda
    Dec 31, 2025
    5.0
    The food was good and the staff were very nice. Quick too.
  • DD
    Dayan McCormick (Instagram DayansBalance)
    Nov 19, 2025
    5.0
    I rarely eat out but after a long work day I’d rather come to Arby’s verses greasy chicken joints. This Arby’s I’m glad was in the neighborhood. Armod (if misspelled I apologize) was the kind young man that took my order. Young man had OUTSTANDING customer service! That is extremely rare in today’s world. Because of this, I will be frequenting this location whenever I’m hungry and before heading to the gym. Us bodybuilder love good food & tag a kind soul, that part maximizes the experience! Keep up the great work. Oh, the food was just as fantastic!
  • NM
    Nina MacDonald
    Nov 16, 2025
    3.0
    Usually, Arby's is really good. Tried the 'gobbler' and surprisingly, it was not good. Just didn't taste like I thought it would. Kind of dry and tasteless.
  • AH
    Austin Hutchinson
    Nov 15, 2025
    1.0
    So how do I get charged for a double and receive a classic that's not cool one bit and I was the only customer in the store!!
  • TL
    Thunda Linx
    Nov 3, 2025
    5.0
    The food was very good first time trying and it was our go to when we didn't know what else to eat.