Feedback on customer service is mixed; while some employees are praised for being friendly and accommodating, others are reported as rude or inattentive.
Food Quality
Food quality is inconsistent; while many customers enjoy the food, there are complaints about cold items, incorrect orders, and poor presentation.
Speed of Service
The speed of service varies, with some customers noting quick service even during busy times, while others report long wait times in the drive-thru.
Cleanliness
Concerns were raised about cleanliness, particularly regarding the dining area and food handling.
TH
Ter Har
Jan 5, 2026
5.0
The young man at the cashier was nice that took the order.what I didn't like the young lady that was on the other register that was taking the pull up orders, how she went to prepare the food in the bag, with no gloves on, that's not sanitary
JS
Jeremy Schwartzkopf
Dec 30, 2025
5.0
There was a long line in the Drive-Thru but it went smooth it was only in line for about 6 minutes
MM
Maryrose Meluso
Dec 9, 2025
4.0
Awesome birthday cakes
JB
J Burris
Nov 2, 2025
3.0
Employee's were friendly even tho my order was wrong and I had to come back
LL
Liv
Aug 14, 2025
1.0
too focused on making the chicken strip boxes look cute and not making sure there’s enough tenders or the gravy in there. If I wanted to eat dry ahh chicken tenders, I would put some in the air fryer at home. this isn’t a presentation restaurant it’s fast food come on people get the orders right 😂 You literally get paid to do one thing
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, fries, and other fast-food items.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:30 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer drive-thru services?
Yes, Dairy Queen Grill & Chill provides a drive-thru for convenient food pickup.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the location has seating available for customers.
Is Dairy Queen Grill & Chill family-friendly?
Yes, the restaurant welcomes families and is good for kids.
How can I order food online from Dairy Queen Grill & Chill?
You can place your order online for pickup by visiting https://www.dairyqueen.com/en-us/order/pickup/n/41806/.
Are there any exclusive deals available at Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen app, you can access exclusive deals.
Where is Dairy Queen Grill & Chill located?
It is located at 9230 St Charles Rock Rd, Breckenridge Hills, MO 63114-4243.
What nearby automotive service options are available near Dairy Queen Grill & Chill?
Nearby automotive services include Mr. J's Auto Repair, Breckenridge Motors, and Prime Auto & Tires, convenient if you want to get vehicle maintenance while enjoying a meal.
Are there any nearby entertainment or dining options close to Dairy Queen Grill & Chill?
Yes, OT's Bar, Old Timers Saloon, and the back door bar are nearby spots where customers might enjoy drinks or live music before or after visiting Dairy Queen.
Can I visit any nearby schools or community organizations near Dairy Queen Grill & Chill?
Yes, Marvin Elementary School and GFO St. Louis community services are located nearby, offering opportunities for families visiting the area.