Saltgrass Steak House

Reviews

• LH

  Lana Hughes

  2 days ago
  1.0
  My in-laws and I recently visited Saltgrass Steak House to celebrate my husband’s birthday, and unfortunately, the experience was very disappointing. To start, our waiter, Jorge was wonderful—attentive, friendly, and the highlight of our visit. We ordered two appetizers and four 9 oz filets (priced at $39 each), with three cooked medium and one medium-well. However, things quickly went downhill when our food arrived. The woman delivering our meals was rude from the start. When my mother-in-law politely asked for more butter, she responded in an aggravated tone, “Can I pass out everyone’s plates first?”—as if we were asking for something unreasonable. The bigger issue was with the steaks themselves. My father-in-law’s filet looked nothing like the others—it was much thinner (about 1 inch compared to the 2–2.5 inch thickness of the rest) and resembled a sirloin more than a filet. When we questioned it, the server claimed they had to slice it in half to cook it medium-well, which didn’t make sense and clearly wasn’t done properly. His steak was severely overcooked and inedible. My mother-in-law’s steak was also incorrect—it was cooked rare instead of her requested temperature, and she couldn’t eat hers either. So only 2 out of the 4 steaks were prepared correctly. The manager stopped by briefly before we had even cut into our meals and asked if everything “looked good,” but didn’t give us a real chance to assess the food. When we later raised concerns and asked to have the two incorrect meals removed from the bill, his response was disappointing. Instead of apologizing, he said, “I wish you would have told me when I came by the first time,” even though we hadn’t yet had the opportunity to check our food. Overall, the lack of accountability and poor customer service from both the food runner and the manager made an already frustrating situation worse. It’s unfortunate, because we were there to celebrate a special occasion. I sincerely hope future guests are treated with more professionalism and respect than we were.
• AG

  AlexZander Green

  4 days ago
  5.0
  Went to dinner with my fiance and daughter, and we had a blast. Berke was our waiter and he was fantastic. He was very knowledgeable of the menu, he seamlessly guided my very allergic fiance to all the options that she could enjoy. He was patient with my daughter and made sure every course of my dinner was brought out in a timely manner. I highly recommend Saltgrass for any occasion, the food seems cheap for how good it is, and if you luckily get Berke as your waiter, then your 10/10 experience just became a 12/10 !
• JW

  Jane Weissner (Ritzy Glitzy Wreaths)

  Apr 2, 2026
  5.0
  Went here last night for 21st anniversary. Berke was our server. His excellent demeanor was not overbearing and educated us on which steaks to get by flavors, size, tenderness, etc. both dinners came out together. We also got the Mile high cheesesteak made in house which was fabulous. Get it! No wait. Heavenly took our reservation and was helpful with directions and parking in the back. Although lots of steps to enter from the back if you enter this way. Highly recommend Berke as a server. We got the center cut filet mignon and a sirloin. Also grilled shrimp. Got the Oscar lump of crab but sauce was a tad too much for me. Ordered grilled asparagus vs fried. Veteran friendly A+
• MG

  Mitchell Garner

  Mar 28, 2026
  5.0
  We had an absolutely amazing experience at Saltgrass Steak House, and a huge part of that was thanks to our waiter, Bobby. From the moment we sat down, Bobby went above and beyond to make sure everything was perfect. He was friendly, attentive, and had an awesome personality that made the whole meal even more enjoyable. Bobby knew the menu inside and out and gave great recommendations that did not disappoint. Our drinks were always full, the food came out exactly how we wanted it, and he checked in at just the right times without ever being overbearing. Honestly, Bobby is a legend. You can tell he truly cares about his customers and takes pride in what he does. It’s rare to get service this good, and he made our night one to remember. If you’re eating at Saltgrass in Branson, do yourself a favor and ask for Bobby—you won’t regret it!
• CB

  Chase Blue

  Mar 28, 2026
  5.0
  Bobby at Saltgrass Steak House made our whole experience next level. From the second we sat down, he was on top of everything—super friendly, attentive, and just genuinely great at what he does. He knew the menu inside and out, gave awesome recommendations, and made sure everything came out perfect. What really stood out was how he balanced being professional with having a great personality. He checked in at all the right times without ever being overbearing, and you could tell he actually cared about us having a good experience. Honestly, service like that is rare. If you go to Saltgrass, ask for Bobby—you won’t regret it. 10/10.

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