Wendy's

3.7
2033 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3504 W. Highway 76, Branson, MO
65616, United States

Hours

Reviews

3.7
2,033 reviews
5 stars
811
4 stars
474
3 stars
338
2 stars
137
1 star
273

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20-30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, leading to customer dissatisfaction.

Cleanliness

The restaurant's cleanliness was a common concern, with multiple mentions of dirty tables, bathrooms, and overall maintenance.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of urgency.
  • BC
    Becky Casey
    Jan 5, 2026
    1.0
    Service is horrible here. People are rude and act like they hate their job everytime we go in there. It's a hit or miss with the food quality. Sometimes it's ok and some times it's horrible. I wouldn't recommend eating here. Probably the worst Wendy's I've ever been to.
  • CE
    charles e
    Jan 4, 2026
    2.0
    Just ordered a pecan apple salad tru doordash. Got crispy onions instead of pecans. And salad was brown and obviously old. Love when I pay to get food delivery and you mess up my order. Good job wendys. NOT
  • BD
    Be Doer4good
    Dec 31, 2025
    1.0
    This location is not a family restaurant, workers all seemed "medicated" if you use your imagination, location by the Landing is a lot better.
  • KJ
    Kansas Jayhawk
    Dec 29, 2025
    1.0
    late night run,,got a burger with a drink. now there was one other car in line so what does the window guy do,,NO ICE in drink and burger was thrown around in bag ,, NO ICE i had that happen before and complained but young guy is to stressed with one car to even care, calm down and tell the kitchen staff to get it together, ditch the adolesent attitude!!
  • PB
    Pete Black
    Dec 26, 2025
    1.0
    Holy crap! We waited in our car for 17 minutes (yes, we counted) for our food to come. That's after paying. Not after ordering. We were ordering meals for our family and taking them back to the hotel and our frosties were pretty much liquid by the time the food came. Maybe make the frosties and bring everything out together if you know it will take long. Should have given us straws and not spoons. I thought maybe it was something we did but the three cars behind us also waited until food finally came. Holy cow! And we got back after that long wait and we didn't even get out chili. We bought two large chilis! Ahhhhhh.... It's not like we came at a weird time either. 6:30pm. That should be a time when things are going. Very disappointing are Wendy's experience. Absolutely horrible. No solutions when I called them describing my situation.

Frequently Asked Questions About Wendy's

Is Branson #19 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Branson, MO?

The drive-thru at Wendy's Branson is open Monday to Wednesday and Sunday from 6:30 AM to midnight, and Thursday to Saturday from 6:30 AM to 1:00 AM.