Wendy's

3.8
765 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1124 Branson Hills Parkway, Branson, MO
65616, United States

Hours

Reviews

3.8
765 reviews
5 stars
333
4 stars
178
3 stars
110
2 stars
39
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

Numerous reviews mentioned cold, incorrect, or poorly prepared food, leading to dissatisfaction with the overall dining experience.

Cleanliness

Multiple customers noted that the restaurant was dirty, with specific complaints about the cleanliness of the dining area and food preparation stations.

Staff Performance

While some employees received praise for their friendliness and helpfulness, management was often criticized for creating a negative work environment.
  • TH
    Tim Hodgson
    5 days ago
    4.0
    Great food, took longer than expected and could have been cleaner in the parking lot
  • AA
    Andrew
    Jan 3, 2026
    5.0
    Staff is friendly,never wait long on my order and store is clean
  • CD
    C D
    Dec 30, 2025
    1.0
    Food was very cold, manager was rude about sauces even though we had a free one available to us. Drink station was dirty.
  • AF
    Art Fernandez
    Dec 23, 2025
    4.0
    Pretty much ok .. sandwiches we very sloppy . The meat wasn't even in the sandwich and cheese was stuck to the wrapper .
  • KL
    Katherine Loffler
    Dec 18, 2025
    1.0
    Disgusting service. Incorrect food received. In addition, my frosty was unmixed. Neither my husband nor I received a straw. HORRIBLE, HORRIBLE SERVICE! We went through the drive through, we were in a rush. I didn't eat because I didn't want the CRAP they gave me instead of what I ordered. I REPEAT: HORRIBLE!

Frequently Asked Questions About Wendy's

Is Branson Hills Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Branson Hills?

The drive-thru is open daily from 6:30 AM to midnight.