Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
While some staff members, like Tammy and Frank, received praise for their friendliness and helpfulness, many reviews highlighted rude and unprofessional behavior from other employees, particularly management.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty bathrooms and food stations, contributing to a negative dining experience.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and poorly prepared food, indicating a significant issue with order accuracy.
Service Speed
Customers frequently noted long wait times both in the drive-thru and inside the restaurant, with some reporting waits of over 30 minutes.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, many others described the food as cold, stale, or poorly prepared.
RS
Reece Sousan
Nov 17, 2025
5.0
I had originally ordered a salad that was made incorrectly, but as soon as I went back to get it fixed, Adrian had helped me out in the nick of time! She was incredibly kind, patient, and helpful. She fixed my order and helped make things right since I have a severe food allergy. Thank you so much Adrian!!
FB
Fail Bonds
Nov 8, 2025
3.0
Have been in a few times without too much of an issue other than some heavier wait times on some orders, which im usually fine with.
However, today's pick up was met with a rather rude encounter. My order was placed via mobile and was set to be a carryout to take back home with me. Its about a twenty to twenty five minute drive to this location for me, so it took me a few minutes to arrive. I was met by one of their female staff who clocked me as being this particular mobile order. I affirmed that, yes, I was there for that order.
Come to find, they had it set on a tray as if I had chosen to eat in. The woman explained to me in an extremely exasperated manner that they had been calling and calling and calling my name. I explained warily I wasn't here to answer because I had it set as a carryout and had to drive to come pick it up. I was met with the attitude that she didnt care how it was ordered, as long as the order was right... as if I had somehow offended her??? Or was making a big deal of it when I was just explaining the misunderstanding??? And was made to feel guilty as I stood there watching her place the food in a carryout bag. I was thankful when she went out of her way to swap the fries out to a new batch without me even asking since she noticed they were cold. But then was promptly disappointed again when I mentioned having also ordered a large rootbeer and was met with an annoyed tone telling me I could fill my own drink. Which.. again.. I dont have an issue with, I just needed an empty cup to do so.
I can understand being busy, and mistakes happen. As someone who has worked in retail, myself, I try not to make a fuss about small mistakes. But making a customer feel bad for mistakes that werent theirs is out of pocket.
LS
Lisa Stancil
Nov 4, 2025
1.0
Food came out cold I was not happy about my experience and the manager acted like it was no big deal. I asked for fresh fries and was given cold fries again so I asked again for fresh food.. No apologies or anything... Restaurant was dirty and employees was gossiping about other employees. I want be back!!
CR
Carlos Ramos
Oct 22, 2025
4.0
I want to start off my saying Tammy was amazing and such a sweet wonderful woman. She was very helpful, respectful, and patient. The only reason I can’t put 5 stars is because the manager, Julie, was very rude and condescending towards Tammy. I’m not sure if she was training Tammy but Tammy would ask her a question and Julie would snap at her in front of customers and be very rude. Tammy is awesome and is doing great!
PF
penny de la fuente
Oct 22, 2025
5.0
Thank you Tammy. She was friendly and welcoming, her boss Julie was not. Manager created a hostile environment and made us want to leave but Tammy went above and beyond to create a friendly and welcoming restaurant.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Branson, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Branson, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (417) 239-0835.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Branson Hills Wendy’s serve breakfast?
Yes, this Wendy’s location in Branson, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Branson Hills?
The drive-thru is open daily from 6:30 AM to midnight.
Does the Wendy's at 1124 Branson Hills Parkway offer breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's delivery near Branson, MO?
Yes, delivery may be available. Check availability by entering your address on the Wendy's app or at order.wendys.com.
What payment options are accepted at Wendy's in Branson Hills?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's at Branson Hills Parkway currently hiring?
You can view current job openings at this location by visiting Wendy's Careers page and searching for Branson, MO.
How can I provide feedback or contact Wendy's Branson Hills location?
You can call (417) 239-0835, use the Customer Care team via Wendys.com/contact-us or leave feedback with the customer satisfaction survey online.
Which nearby restaurants can I visit before or after Wendy's at Branson Hills Parkway?
Nearby options include Chili's Grill & Bar for American cuisine, Pizza Hut for pizza, Panda Express for Chinese food, and Freddy's for burgers and frozen custard.
What stores near Wendy's Branson Hills might be convenient for shopping?
You can visit Dollar Tree for discount items and party supplies, Target Branson for groceries and shopping, and CVS Pharmacy for medical supplies.
Are there any nearby cafés near Wendy's in Branson for coffee or smoothies?
Yes, Starbucks is close by for coffee, smoothies, and other drinks if you're looking for a café experience near Wendy's.
What are the dining options available at Wendy's Branson Hills location?
You can dine in, use the drive-thru, or order delivery where available. Takeout is also offered, but curbside pickup is not currently available.