Wendy's

4.0
1661 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
510 W Main St, Branson, MO
65616, United States

Hours

Reviews

4.0
1,661 reviews
5 stars
807
4 stars
436
3 stars
228
2 stars
71
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff while others reported unprofessional behavior and slow service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

Concerns raised about cleanliness in the dining area and food handling practices, with some customers noting dirty tables and unkempt staff.

Customer Experience

Positive experiences highlighted by friendly interactions and helpful staff, but overshadowed by negative experiences related to order issues and service delays.
  • LS
    Laura Sprague
    Nov 16, 2025
    4.0
    Chicken fingers were hard and dry. Frosty was good. Cashier was nice.
  • JV
    Jon Vardoulis
    Nov 15, 2025
    5.0
    Very good Wendy's.
  • BS
    becky Smith
    Nov 10, 2025
    1.0
    I didn’t make it past the bathroom
  • TM
    tylar murry
    Nov 4, 2025
    5.0
    There was a mixup on my order but the staff were so accommodating and nice, fixed it in a hurry and went above and beyond. They were all really nice as well!
  • NB
    Nia Bard
    Oct 19, 2025
    1.0
    No allergen information available and nobody there including the manager can tell me how they cook the food (for example are the buns buttered). Cannot be trusted with any food allergies, do not recommend trying to eat here if you have any restrictions. Terrible service.

Frequently Asked Questions About Wendy's

Is Downtown #11 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.