McDonald's

3.4
1471 reviews
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Business Details

1209 Branson Hills Parkway, Branson, MO
65616, United States
(417) 334-6974
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1209 Branson Hills Parkway, Branson, MO
65616, United States

Hours

Reviews

3.4
1,471 reviews
5 stars
486
4 stars
292
3 stars
271
2 stars
117
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and poor customer service.

Food Quality

Many customers complained about cold or poorly prepared food, with several instances of receiving items that were not fresh.
  • MM
    M. M.
    2 days ago
    1.0
    If you eat here, be kind to the youngsters that work here. I heard a manager today to tell a kid to take his head set off and clock out because he checked his phone. She wouldn't even let him explain that it was his ride messaging since he is too young to drive. Treat those kids better smh. Lost my business.
  • EM
    Emily Menter
    Nov 11, 2025
    1.0
    Very poor service. Workers were not helpful and would not come to the counter. I along with the other customers could not get any response from the workers.
  • KY
    Keith Yancy
    Nov 2, 2025
    1.0
    Worst McDonald’s ever absolutely ridiculous you had employees arguing saying they will slap each other. I waited for 25 minutes for my order another waited for 45 minutes they were in no rush to help her and said they accidentally gave her food to someone else and then still got her order wrong and took 25 minutes to get her the food. I get hiring people with disabilities like John but when they don’t a can’t do there job it effects your customers you loose business.
  • CG
    Colt Giblin
    Nov 2, 2025
    1.0
    Waited over 20-25 mins for food in drive thru only for them to give my food to wrong vehicle in one of the waiting spots. When into the establishment to ask for money back because couldn’t wait any longer for a simple small order. Manager was completely indifferent to the situation and issued my refund. Terrible customer service half the staff doesn’t even look like there in uniform. Not professional at all. Poor management.
  • LL
    Lorraine Larson
    Oct 26, 2025
    1.0
    Bad experience. Employees and Kiosk was selling drinks when they weren’t available due to a water line break. After paying for it was asked if we wanted a bottle of water. Paid over 3.00 for a large sweet tea and receive a $2 bottle of water. No compensation for the difference. ALSO women’s restroom was horrible. 2 stalls, one was full of toilet paper, etc and the other had a non stop flushing issue. Water was just constantly running and toilet paper was just sitting to the side. GROSS!
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open every day from 5:00 AM to 11:00 PM.

Are delivery services available at this McDonald's?

Yes, delivery is available daily from 7:01 AM to 9:59 PM, including same-day and no-contact delivery options.