McDonald's

Reviews

• CK

  C Klenke

  Dec 24, 2025
  1.0
  Sadly, I’ve continued to give this location chance after chance, apparently because I enjoy optimism bordering on delusion. Tonight may have cured me. With exactly one other family in the lobby, we still waited the usual 20+ minutes for our food. Around minute 15, I approached the counter to ask for our drink cups and was cheerfully informed that once we received our food, we’d need to immediately leave because the lobby was closing. Since the employee was clearly just the messenger (and it was Christmas Eve), I didn’t push back. We were handed our order and rushed out like we’d overstayed our welcome at a party we never asked to attend. A quick glance showed one item missing, which we mentioned. What we didn’t realize until we got home was that more food was missing—because of course it was. By then, they were closed, so… festive shrug. Now let’s talk about the food. The quality was hands-down the worst I’ve ever experienced—at this location or any McDonald’s, which is saying something. I ordered the Filet-O-Fish, which had been cooked to the texture of a medieval weapon. It was so overcooked I nearly choked, topped with a whisper of tartar sauce and what appeared to be half a slice of cheese that lost the will to live. My husband’s burger wasn’t spared either: dry, smushed, burnt bun—basically the sad, forgotten cousin of a hamburger. I get it. It’s the holidays. Everyone wanted to go home. But rushing customers out, missing half the order, and serving food that looks and tastes like it was made out of spite isn’t the move. Do better. Be better.
• RR

  Randy Richardson

  Dec 24, 2025
  1.0
  worst experience at a McDonald's in the history of McDonald's. ordered at kisosk in store. only one other family inside. after 20 minutes we still haven't received our order. I finally gets someone's attention and ask about my order. another 5 minutes goes by and they give us our order with cold food. wow.
• JS

  Joseph Schumacher

  Dec 23, 2025
  5.0
  Love this Branson Hills location. They're always on the ball unlike 248 & 76 locations which are needing of some TLC
• KR

  kim rollins

  Dec 16, 2025
  1.0
  I know not to go to McDonald's, my fault on this one. Our order was wrong, which took 20 minutes to get. The food was cold. I could not eat the burrito, it was disgusting. The people working there were in filthy clothes. Does no one clean up anymore? Do not go to this McDonald's.
• MK

  Monica Kelly

  Dec 14, 2025
  5.0
  The man and the young lady with glasses working drive thru, aswell as the gentleman running orders in the cold tonight are phenomenal workers! I hope to see them here again next time I come through McDonalds. Thank you guys for your work. ❤️

Frequently Asked Questions About McDonald's