Brand Certified
McDonald's
3.4(1489 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1209 Branson Hills Parkway, Branson, MO
65616, United States
Certified by McDonald's • Feb 22, 2026
(417) 334-6974
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
1,489 reviews
5 stars
493
4 stars
294
3 stars
271
2 stars
118
1 star
313
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 20-30 minutes for food, both in drive-thru and dine-in.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Food Quality
Numerous complaints were made about the quality of food, including cold, overcooked, or poorly assembled items.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Staff Attitude
While some staff were praised for their friendliness, many reviews noted a lack of professionalism and poor customer service from others.
- BPBen PridmoreJan 31, 20261.0Slowest service i have ever encountered
- LFLogan FieldsJan 25, 20265.0Daryl I think that's how I spell his name writing this review 1/25/26 he was a G
- SVSam VignoneJan 4, 20262.0Wait time 45min with mobile app after we arrive at the restaurant
- CKC KlenkeDec 24, 20251.0Sadly, I’ve continued to give this location chance after chance, apparently because I enjoy optimism bordering on delusion. Tonight may have cured me. With exactly one other family in the lobby, we still waited the usual 20+ minutes for our food. Around minute 15, I approached the counter to ask for our drink cups and was cheerfully informed that once we received our food, we’d need to immediately leave because the lobby was closing. Since the employee was clearly just the messenger (and it was Christmas Eve), I didn’t push back. We were handed our order and rushed out like we’d overstayed our welcome at a party we never asked to attend. A quick glance showed one item missing, which we mentioned. What we didn’t realize until we got home was that more food was missing—because of course it was. By then, they were closed, so… festive shrug. Now let’s talk about the food. The quality was hands-down the worst I’ve ever experienced—at this location or any McDonald’s, which is saying something. I ordered the Filet-O-Fish, which had been cooked to the texture of a medieval weapon. It was so overcooked I nearly choked, topped with a whisper of tartar sauce and what appeared to be half a slice of cheese that lost the will to live. My husband’s burger wasn’t spared either: dry, smushed, burnt bun—basically the sad, forgotten cousin of a hamburger. I get it. It’s the holidays. Everyone wanted to go home. But rushing customers out, missing half the order, and serving food that looks and tastes like it was made out of spite isn’t the move. Do better. Be better.
- RRRandy RichardsonDec 24, 20251.0worst experience at a McDonald's in the history of McDonald's. ordered at kisosk in store. only one other family inside. after 20 minutes we still haven't received our order. I finally gets someone's attention and ask about my order. another 5 minutes goes by and they give us our order with cold food. wow.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open every day from 5:00 AM to 11:00 PM.
Are delivery services available at this McDonald's?
Yes, delivery is available daily from 7:01 AM to 9:59 PM, including same-day and no-contact delivery options.
Is there a drive-through service at this McDonald's?
Yes, the drive-through is open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
Can I order McDonald's food via an app for this location?
Yes, you can order using the McDonald's App available on iOS and Android, or online via the provided smart link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's?
Yes, this McDonald's offers WiFi to its customers.
What other dining options are near this McDonald's?
Nearby dining options include KFC, Freddy's Frozen Custard & Steakburgers, Chili's Grill & Bar, Wendy's, Pizza Hut Express, Panda Express, and It's Just Wings.
Are there other fast food restaurants close by for variety?
Yes, several fast food places are nearby like another McDonald's, KFC, Wendy's, and Freddy's Frozen Custard & Steakburgers.
What nearby stores could I visit for shopping during my visit?
You can visit nearby retail stores including Mattress Firm, Target Branson, ALDI USA, Discount Tire, and CVS Pharmacy.
What other services are close to the McDonald's that could be helpful?
Nearby services include Aspen Dental for dental care, Health Centers of the Ozarks for physical therapy, and Take 5 Car Wash for vehicle cleaning.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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