Mixed reviews on food quality, with some praising it while others found it overpriced and lacking flavor.
Service
Service received both positive and negative feedback; some praised the attentiveness while others reported issues with order accuracy and staff attitude.
Atmosphere
The atmosphere is generally well-received, with many enjoying the live music and diner theme, though some found it too loud.
Pricing
Many customers felt the prices were high relative to the quality of food served.
Entertainment
Live music is a highlight for many patrons, enhancing the dining experience.
MS
mindy shawley
1 day ago
2.0
We stopped for breakfast. It seemed clear that our waitress did not care if we were there or not. My husband said they had one of the best country fried steaks, but we were unimpressed with anything else, I left my plate uneaten. We did enjoy the singer, although it was a bit overwhelming at first.
Somewhat limited on breakfast options, and the bacon was the worst I have ever had.
RM
Robyn Morris
2 days ago
1.0
Don't let the name of this place fool you folks! Jackie B Goode's anything but good.
From the minute we pulled into the parking lot, my husband felt it was run down and not well kept. We decided to give it a try anyways.
When we walked in it was kinda dark, probably by design, to keep you from seeing that the floors hadn't been cleaned in a while.
The hostess was nice enough but our server was terrible.
We sat down and he asked for our drink order which was great, but he took quite a while to get them considering the place was super slow. When he finally walked out from the back with the drinks, there was a table that he felt was more important to talk to (about his sleep apnea study he just completed) than bringing us our drinks that were on his tray. When he placed my husband's Dr. Pepper down, I was surprised it wasn't filled higher. Almost like he filled it for a child.
My husband ordered the double burger plain, he even said just "meat and bread". The server then proceeded to ask if he wanted cheese. Um no, just "meat and bread". I split the Hawaiian chicken with my mom. The food was overpriced.
At one point, I could see a guy working behind the counter, I'm not quite sure what he was squeezing out of a bag and into a food bucket but another girl had to come help him squeeze the rest of it out. I'll eat the sausage but I don't want to see how it's made.
When the server brought us our food, he was nice enough to bring us a second plate so we could separate the food. Our plate had teriyaki sauce on the bottom rim so no matter where I grabbed it, I got teriyaki sauce on my fingers. My husband's burger didn't look too good but he said at least the fries were ok. My mom asked for a little bit more of the teriyaki sauce, the majority was on the bottom of the plate, but the server forgot us as he ended up talking to that table I mentioned earlier. I think table was the entertainment for the timeframe we were there.
During our time there, a woman came from the back room, which I assume would have been the manager, wearing shorts and a T-shirt. She was talking on the phone loudly and went to the hostess / cashier station and collected money. This is not what a manager should dress like or act like in front of customers.
Now this was just the food. While we were there, we noticed they have live entertainment and boy, this was anything but live, more like murder. The lady was basically singing karaoke and very VERY badly.
During one of the songs she walked around the room and went up to men at the tables to sing to them. My husband not wanting this for himself, acted like he had a phone call to avoid her, even getting up from the table. So still came to our table and she got me instead . He thought he was safe and sat back down but she came right back to him.
This could've been so much better had the restaurant been cleaner. We can over look poor service but the cleanliness wasn't there. The entertainment itself should've driven us away but we had already ordered our food. The woman singing, God bless her for trying, was awful. She was off key so much and didn't know some of the words. There was a sign that said the singers work for tips... here's one for them...for the love... find a new hobby!
WP
William Posey
Nov 15, 2025
1.0
Stopped there 10:15 am on Saturday morning Nov 15 2025. Waiting to be seated when a young woman came up and asked if we had just come in, I said yes and she said we have reached our breakfast limit and we can’t seat you. I said we only want a coffee and roll, and she said again we have reached our breakfast limit and we can’t seat you. There were a lot of empty tables and booths, so I never heard of such a thing. The Uptown restaurant was a favorite place for us when we were in Branson, but not any more. That has to be one of the dumbest things I’ve ever encountered. If I could give it less than one star I would.
AE
Andy Eggemeyer
Nov 13, 2025
2.0
Short snippy service from the host on. Food was mediocre at best. Atmosphere reminded me more of a 90s Shoneys than a 50s dinner, but there was 50s music playing. Going to Mel’s next time. As a local ride share, not recommending to others.
MK
Mark Knopfler
Oct 19, 2025
1.0
Wanted to try this place but the hostess, who was a larger Jamaican woman, was an absolute rude racist. We came in, said two for dinner and she just walked away from us. Then she came back, laughed in our faces and told us they had no tables available because her manager said so. There were empty tables everywhere. While we were standing there a group of people that she knew came in right behind us and she sat them immediately.
She is the rudest person we have ever encountered. She should be fired, your business would greatly increase. Mind you we are middle age, attractive white people that were well dressed. The only thing that could have caused her to do what she did was because we were white. We were there less than 2 minutes.
TERRIBLE
Frequently Asked Questions About Jackie B. Goode's Uptown Cafe
What types of meals does Jackie B. Goode's Uptown Cafe serve?
Jackie B. Goode's Uptown Cafe serves breakfast, lunch, and dinner with a variety of American dishes and appetizers.
What are the typical operating hours of Jackie B. Goode's Uptown Cafe?
The cafe is open Monday to Thursday from 8:00 AM to 8:00 PM, Friday and Saturday from 8:00 AM to 11:00 PM, and is closed on Sundays. Note it is currently closed until March 6th.
Does Jackie B. Goode's Uptown Cafe offer live entertainment?
Yes, the cafe provides live music entertainment during dining.
Is there seating available at Jackie B. Goode's Uptown Cafe and is it family-friendly?
Yes, the cafe has seating and welcomes families with children, including high chairs and a children's menu.
Does Jackie B. Goode's Uptown Cafe accommodate wheelchair accessibility?
Yes, the cafe has wheelchair accessible parking, entrance, seating, and restrooms.
What payment options are accepted at Jackie B. Goode's Uptown Cafe?
The cafe accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I find lodging nearby Jackie B. Goode's Uptown Cafe?
Yes, nearby lodging options include Fairfield Inn & Suites Branson and Seven Gables Inn, both within convenient distance for visitors.
Are there entertainment or tour options near Jackie B. Goode's Uptown Cafe?
Yes, nearby you can enjoy attractions like Pink Jeep Tours Branson and Branson Segway & Adventure Center for outdoor adventure experiences.
Where can I find services like banking or money transfers near the cafe?
Central Bank, Central Bank of Branson, Arvest Bank ATM, and Western Union are nearby for your banking and money transfer needs.
Does Jackie B. Goode's Uptown Cafe offer takeout and late-night food options?
Yes, the cafe offers takeout services and serves late-night food, especially on Fridays and Saturdays until 11:00 PM.