Baskin-Robbins

3.5
264 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 1305 W Highway 76, Branson, MO — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1305 W Highway 76, Branson, MO
65616, United States

Hours

Reviews

3.5
264 reviews
5 stars
117
4 stars
43
3 stars
23
2 stars
14
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unfriendly staff, lack of acknowledgment, and rude behavior.

Product Availability

Customers frequently reported that many ice cream flavors and menu items were out of stock, leading to disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty bathrooms and a general lack of cleanliness.

Slow Service

Many customers experienced long wait times for service, both in-store and at the drive-thru.

Mixed Experiences

While some customers enjoyed their ice cream and had positive interactions, these were overshadowed by the negative feedback regarding service and product availability.
  • DW
    Donnie Womack
    6 days ago
    1.0
    Unfriendly staff. Advertise a product all over the menu and don’t even keep it in stock. I won’t be back.
  • GP
    Gage Piper
    Sep 27, 2025
    1.0
    Went to get ice cream pulled in parking lot at 9:30 hours showed didn’t close until 10 and the girl was locking the door on us not very professional.
  • DH
    Dale Hooper
    Sep 7, 2025
    1.0
    No dine in. Only had 6 or 7 flavors. They should close down.
  • RH
    Richard Hall
    Aug 31, 2025
    1.0
    Took 35 minutes to get our food. No towels in bathroom. Out of doughnuts.
  • FD
    Faith Donnelly
    Aug 16, 2025
    2.0
    Y'all need to take the Waffle cone ice creams off your menu. After stopping in twice and being told you have none is annoying. I will not be back.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.