McDonald's

3.5
1959 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
903 S Springfield Ave, Bolivar, MO
65613, United States

Hours

Reviews

3.5
1,959 reviews
5 stars
631
4 stars
455
3 stars
377
2 stars
189
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly around the dining and condiment areas.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpfulness while others reported rudeness and poor customer service.

Food Quality

Numerous complaints were made about cold or stale food, with some customers expressing disappointment in the overall quality.
  • NJ
    Nancy Stasinopoulos Jalowiec
    Nov 14, 2025
    5.0
    I come to all of our Missouri twice a year. I’m from Wisconsin and Wisconsin MacDonald employees are not very happy people nor are they customer oriented people but every time I come to bolivar I have a great experience, but today was one of the best so there was a new young man on the register that needed help and the manager came right away and was so gentle and encouraging to him. It made me smile inside…. They kind of got my order wrong, but she remedied it immediately!!! Would really struck out to me was the smile on her face. The kindness in her heart is so important for Customer Service yet this country lacks that miserably.!! It could be the area that people are kinder, but I just say kudos to this young woman manager that helped me with my order , corrected it & added to it to accurate me!! We need more people like this behind the counters!!! They deserve better, pay great benefits, and just all around a pat on the back once in a while!! I want this young woman recognized for her kindness, mostly and her happy demeanor!!! She certainly knows how to do CustomerService!!! God bless her!!!
  • JH
    John Horine
    Nov 10, 2025
    1.0
    Placed a mobile order. Aside from the long wait, recieved a notification it was ready. Still sitting on the counter 10 minutes when I had to get it myself. Pitiful
  • CC
    Cross Current
    Nov 8, 2025
    5.0
    Out of the 5 times I went there in the morning (around 7am), fast drive thru, friendly staff, good food, competent orders, one time though they claimed coffee machine was getting cleaned... at 7am? Strange to clean it at the peak morning coffee time. (Likely new or lazy staff, not the norm, was on sunday morning a few weeks back. )
  • AH
    Ashley Hall
    Nov 3, 2025
    1.0
    We came in at lunch time it was a lil busy I ordered 2 4 piece happy meals a 20 piece nug a large fry and 2 lg drinks waited forever finally asked they had no clue where my order was had to wait for them to find it in their system and then asked if I have gotten my food I waited a total of 25 min for a sorry
  • EF
    Emily Faulkner
    Nov 2, 2025
    1.0
    we decided to stop here on our trip back to nebraska. we realized it was a little busy but didn’t think it would take too long. we ordered 4 breakfast burritos and 2 hashbrowns. that’s it. 4 giant families walked in after us, but we ordered before them. they ALL got served before us and they had like 15 kids combined. i talked to 2 employees asking about our order. it took 35 MINUTES of waiting. thirty. five. pathetic. thanks for adding to my trip and ruining all the progress we made! maybe learn to read and serve in order??

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Bolivar, MO?

McDonald's in Bolivar, MO is open daily from 5:00 AM to 10:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).