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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Blue Springs, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 515 Ne Coronado Drive for the ultimate SONIC experience!
Customers frequently reported extremely long wait times, often exceeding 30 minutes, with many leaving without receiving their orders.
Food Quality
Numerous reviews highlighted issues with food being cold, burnt, or incorrect, leading to significant dissatisfaction.
Customer Service
While some employees received praise for their friendliness, many reviews noted rude behavior and poor management, contributing to a negative experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or food that did not meet expectations.
FW
Freddie Weisshaar
3 days ago
5.0
Excellent people are awesome and the food is very good 🖤🖤🖤
CL
Courtney Lindsay
Dec 8, 2025
1.0
Even though I waited a long time and I was the only car there, my burgers still came out cold in the middle and they were made incorrectly. My tots were so burnt it was only greasy hard crisps left, no potato in them. It was so gross I couldn't even eat it. I called the sonic app customer line and had to talk to three different people, all of them lost service and then and I had to call back multiple times to repeat myself. They ask 20+ questions just to get me a refund even though they had all my information pulled up on the screen. Fast food is too expensive for it to be made incorrectly and come out uncooked, cold ans greasy.
CG
Chanickqwa Griffin
Oct 27, 2025
5.0
Jamaire was absolutely amazing. Seemed like the day I came through it was possibly him and one other person and he was running it like he had a full crew! He was nice, speedy and DEFINITELY in need of a raise! 💯
JB
JJ Beckman
Oct 11, 2025
1.0
My son ordered a cheeseburger with a gift card he got for his birthday. The bun has mold all over the bottom. Refund process is ridiculous, they would rather make enemies than refund someone in a timely fashion. I dont want to spend 30 minutes (so far, now i have to wait for a phone call which i assume wont come for 2 days) to get 10 dollars refunded. What a waste of time.
Edit: I have now contacted their customer support 3 times with the customer service person telling me all 3 times they can't issue my son a refund, that someone from the actual store will need to instead and they promise they will call me within two days. It's been a week and no phone call from any of the 3 times they have promised.
JJ
Jacob
Sep 20, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
I had such a wonderful experience at the Sonic on Coronado Drive in Blue Springs! I hadn’t been having the best morning, but the worker who helped me completely turned my day around. I didn’t see the breakfast burritos on the menu, so he took the time to go over each one in detail and explain what they had. He was patient, friendly, and made great conversation—it honestly made my day.
I ordered one of the breakfast burrito combos with vegetables, tots, and a large Dr. Pepper. The food was fresh and tasty, but what really stood out was the customer service. It’s rare to meet someone who genuinely cares and takes the time to make your experience special.
Huge shoutout to the amazing worker at this Sonic—he deserves to be recognized for going above and beyond!