Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Blue Springs, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 801 Nw Woods Chapel Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
778 reviews
5 stars
259
4 stars
158
3 stars
108
2 stars
60
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Many customers expressed dissatisfaction with the quality of food, citing cold, stale, or poorly prepared items.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of responsiveness.
Management Issues
Customers noted a decline in service and food quality since the change in management, with calls for better oversight.
- TTThomasDec 23, 20251.0I’ve had to wait 10+ minutes to speak to someone multiple times for door dash orders. Even when it’s not busy at all
- JWjosh wilsonDec 10, 20252.0Paid $8 for a tiny burger. Not worth it.
- LALilkurtzy51 AlexDec 6, 20251.0By far the worst sonic you will go to. Go anywhere else
- JLJuliana LealDec 6, 20251.0The app wasn’t letting me update my card information, so I went through the drive thru so they would hopefully apply it manually. However the guy tells me he called his GM and his GM said no. For 3 half priced drinks. This location is a real let down even with “new management.” Simple customer service goes a long way when their App wasn’t working properly.
- HEHannah EckhoffNov 15, 20253.0Made a mobile order and pulled in the spot to confirm we were there for pickup. My order said it would only take about 5 minutes.. ended up taking around 20. I’m pretty patient so no big deal… when the lady came to drop off my food she was unbelievably pleasant and upbeat and kind and I asked her if she was the only one working and she said yes.. i was shocked. Sure the food took longer than the app quoted but the fact she was running the show alone and my food was PIPING hot.. i have nothing but good things to say, and i really hope she is making the money she deserves.