Brand Certified
Sonic Drive-In
3.3(783 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
801 Nw Woods Chapel Road, Blue Springs, MO
64015, United States
Certified by Sonic Drive-In • Feb 22, 2026
(816) 427-1976
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/mo/blue-springs/801-nw-woods-chapel-road/store-4377
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Blue Springs, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 801 Nw Woods Chapel Road for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.3
783 reviews
5 stars
259
4 stars
159
3 stars
108
2 stars
60
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, for both drive-thru and mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Staff Performance
While some staff members were noted as friendly and helpful, overall service was criticized for being unprofessional and inattentive.
Food Quality
Numerous complaints were made about cold, stale, or improperly prepared food, with some customers stating it was inedible.
Location Management
Customers expressed frustration with the management and operational issues, including understaffing and lack of responsiveness.
- BSBrandon SchleichertFeb 9, 20261.0Waited 20 minutes for our food despite ordering ahead on the app to give them time to make it. Looked like they only had one person working the entire store. After waiting so long, got the food which was cold, missing several items, and the items we did get were wrong as well. The poor lady having to work by herself was super nice but other than that, the place is run down looking, slow, and low quality. For as high as the prices are, you’re better off going to a sit down restaurant where they can make hot food in less time for the same price and probably not mess it up.
- CKConnor KroughFeb 7, 20261.0Horrible service. Just waited in the drive through for at least 30 minutes for 2 drinks.
- JMJenny MillerFeb 6, 20261.0So slow. Waited 20 minutes for 2 drinks and no one else was there.
- TATino AlvarezJan 28, 20261.0I’m not one to usually post bad reviews. Especially when this Sonic has been pretty good to me. Up until recently that is. This is not the second but the third time I sit in one of the stalls pushing the red button while watching one of the staff members walk throughout the building, I push it again and no answer. I’m not sure what’s going on lately. It seems like the same girl towards the end of the night. She sits there just watching cars come in to try and order and doesn’t even speak over the intercom. She’s causing business to just drive away
- TTThomasDec 23, 20251.0I’ve had to wait 10+ minutes to speak to someone multiple times for door dash orders. Even when it’s not busy at all
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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