Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of the overall service quality.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about missing items and incorrect orders being common.
Cleanliness
While some customers noted clean restrooms and dining areas, others reported unsanitary conditions and poor food handling practices.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others encountered rude or unprofessional behavior.
SM
Sammi Medina
5 days ago
1.0
Lady that gave the food to us lied to me after I asked her if she put sweet and sour in the bag and she said yes. There was not 1 in there
AA
aliyah
Feb 19, 2026
1.0
the manger was very rude and offers no solutions to issues. do better
TC
Taylor Casey
Feb 19, 2026
1.0
Apparently if you order breakfast on the app before breakfast ends, you have to arrive at the location at 10:29, not a second later otherwise they will cancel your order and be rude to you about it. Zero customer service.
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Hehehheheheheh Hop
Feb 6, 2026
2.0
They still precooked your 🍔 burgers. Cold
AS
Amanda Schaefer
Jan 3, 2026
2.0
Dining room service is terrible. No ketchup, food was not delivered to table per app.