McDonald's

3.4
1147 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
920 W Hwy 40, Blue Springs, MO
64015, United States

Hours

Reviews

3.4
1,147 reviews
5 stars
369
4 stars
235
3 stars
227
2 stars
101
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences taking up to 40 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with a significant number of customers stating their orders were wrong or incomplete.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers mentioning unprofessional behavior from employees.

Food Quality

Numerous customers complained about cold or poorly prepared food, including issues with freshness and incorrect items being served.

Cleanliness

While some customers noted clean facilities, others reported unsanitary conditions and poor handling of food by staff.
  • AS
    Amanda Schaefer
    Jan 3, 2026
    2.0
    Dining room service is terrible. No ketchup, food was not delivered to table per app.
  • SS
    shane sargent
    Dec 17, 2025
    1.0
    Fast food is now slow food with a line wrapping around the building. Pull up and order, then wait 15 minutes for someone to come out with no clue food they have. Last time my fries were cold. I hope my food is warm this time
  • MR
    Maria Ruth
    Dec 17, 2025
    4.0
    Overall pretty good experience, staff friendly at least most of them. Always gets my food right and fresh
  • RS
    Ryan Smith
    Dec 14, 2025
    1.0
    The little girl at the drive through pock-up window at 9:32am on 12/14 was the rudest fast food employee I have ever dealt with.... and I'm from independence. Someone is going to smack her in her big mouth
  • LB
    Les Bro
    Dec 4, 2025
    4.0
    Great service in the drive thru. The lady was very polite and patient. There was not a wait. My food was hot. The parking lot was clean and handicapped accessible.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Blue Springs, MO?

The McDonald's at 920 W Hwy 40 in Blue Springs, MO, is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery service, and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.