McDonald's

3.4
2499 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
814 N Hwy 7, Blue Springs, MO
64014, United States

Hours

Reviews

3.4
2,499 reviews
5 stars
806
4 stars
558
3 stars
501
2 stars
215
1 star
419

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for food, especially during drive-thru and curbside pickup.

Customer Service

Numerous reviews highlighted rude or unhelpful staff interactions, contributing to a negative dining experience.

Food Quality

Customers frequently mentioned issues with food quality, including incorrect orders, cold items, and unsatisfactory taste.

Cleanliness

Several reviews pointed out cleanliness issues in the dining area and restrooms, impacting the overall experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the play area for children.
  • JJ
    Jeff Jacob
    Nov 14, 2025
    1.0
    Received wrong ingredients on items ordered. Received an extra sandwich that was not ordered. When returned to store, received scorn and derision from staff and had management accuse us of eating half the fries (not a single one was eaten). Barely got them to remake the sandwiches and had to nearly beg them to replace our fries with a fresh order. The worst customer service experience I've received in a decade. Filed a complaint with corporate. Will not return to this store.
  • JJ
    Juan
    Nov 5, 2025
    2.0
    Whats up with the phone straight busy signal for 30 minutes not ok learn how to be of service to the customer and I still haven't talked to anyone great service do more McDonald's
  • PD
    Phyllis Dent
    Nov 4, 2025
    4.0
    Typical McDonalds food, service and atmosphere. Burger was a bit flat tasting. Perhaps adding mayo on request would help distinguish it from other chains.
  • SI
    STANLY IPkiss
    Oct 29, 2025
    2.0
    Went there 2 times got 2 big macs and large soda just to get the monopoly pieces both times had no monopoly pieces on them only reason I went....
  • CL
    Christy Long
    Oct 22, 2025
    1.0
    This is easily the WORST McDonalds in Blue Springs. They take FOREVER to bring food (we waited 30 minutes in the curbside pickup, thats not an exaggeration. I have time stamps) and they are never friendly. Its well worth it to drive to the one on 40 Hwy just to avoid how terrible this one is. Every so often we try again to see if its changed and it never has. Do yourself a favor. Drive a little further for better service. Edit: we sat for 40 minutes. Watched multiple other people leave before us that got there WELL after us. After starting to go inside and ask, was told "just waiting on your drinks"....it was a sprite and a lemonade. Not an artisan brew.. then when we got them the ice was almost all melted!!! The food is lukewarm at best and the ice cream we got from Andys is now melted because we waited so long at this wretched place.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Blue Springs, MO?

McDonald's in Blue Springs, MO operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.