McDonald's

3.4
2522 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
814 N Hwy 7, Blue Springs, MO
64014, United States

Hours

Reviews

3.4
2,522 reviews
5 stars
815
4 stars
561
3 stars
504
2 stars
216
1 star
426

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and issues with drive-thru service, leading to frustration among customers.

Food Quality

Feedback indicated that food quality was inconsistent, with complaints about cold, soggy, or poorly prepared items.

Cleanliness

Several customers noted that the restaurant, including bathrooms and dining areas, was not well-maintained or clean.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the overall speed of service during less busy times.
  • BB
    Benji
    Jan 4, 2026
    5.0
    Really big mcdonalds and I think the parking lot was the biggest ever
  • SE
    Stephanie Ester
    Jan 1, 2026
    5.0
    The service is very fast and friendly in BlueSprings Mo.
  • KC
    Karen Corn
    Dec 23, 2025
    3.0
    Dirty , employees don't care if order is right or not, never say hello , or smile or thank you .
  • KI
    Kelly Ihns
    Dec 19, 2025
    1.0
    It was so bad, our fries were so soggy I wouldn’t give them to my dogs! My fish sandwich was cold. We keep hoping that it will get better each time we give them a chance. But you fail every time! What happen to the McDonald’s from the 80’s?? Never had a problem! So bad tired of giving all of the restaurants so many chances to make it right!
  • GS
    Glenis Syler
    Dec 9, 2025
    1.0
    I ordered at the drive thru at 12:27. After waiting outside for 15 minutes I went inside to see what the problem was with my order. At first they could not find the ticket because the manager had moved it! Do they get it and get my food. I should have checked it before I went back outside but I didn’t. After I got back in my car I checked my burger and of course it was wrong. I took it back in it had a ticket on top of it saying no cheese. It had cheese. I waited while they remade it as the manager made comments about me being upset. Oh I wonder why? When I finally got my food and left it was 12:50. One gentleman who had been bringing out orders apologized and was genuinely sorry. However I felt like the manager was annoyed that he had to deal with this and with me.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Blue Springs, MO?

McDonald's in Blue Springs, MO operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.