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McDonald's

3.2
(1136 reviews)

Business Details

3116 S 7 Highway, Blue Springs, MO
64014, United States
(816) 220-2999
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3116 S 7 Highway, Blue Springs, MO
64014, United States

Hours

Reviews

3.2
1,136 reviews
5 stars
332
4 stars
197
3 stars
235
2 stars
96
1 star
276

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with cold, overcooked, or incorrect food orders, leading to dissatisfaction.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.

Customer Service

Numerous customers experienced rude or unhelpful staff, contributing to a negative overall impression of the service.

Order Accuracy

A significant number of reviews mentioned incorrect orders or missing items, indicating a lack of attention to detail.

Management Issues

Several customers criticized management for poor handling of complaints and overall restaurant operations.
  • DH
    Devin Howard
    Feb 15, 2026
    1.0
    They have you pull around to the other side of the building every single time now and the biggest problem with this is that they do it to every car. They then wait until they have 3 orders ready at once which means your food is done but you’re waiting on 2 other orders to be finished before they bring the food to your car. I know that they are doing this to keep their average drive-thru time low, but it’s not fair to the customer. Multiple times I’ve had to walk back inside after they drop off my food because the order is incorrect. Every time I order the seasonal hot honey dipping sauce they give me hot mustard instead because the expeditor is not reading the full description on the screen. This is a huge inconvenience. I may just start telling them that I’m not pulling around because I don’t care about your “av time” if you’re not going to deliver in a timely manner OR get the order correct. Terrible practice and it’s all being done to appease regional managers or corporate.
  • IP
    ibraaheem pinsince
    Feb 7, 2026
    1.0
    Be prepared to wait a long time and not clean at all!!!
  • DK
    Dave K
    Jan 26, 2026
    1.0
    Just sad. Cold fries, burger looked like it got stepped on, cold chicken nuggets cooked in old grease.
  • PP
    Pseudonym
    Jan 9, 2026
    2.0
    This place used to make your food stellar! Lately it feels like the quality has gone down. Got a couple steak and egg breakfast sandwiches and the steak just felt really over cooked and dry, like almost chewy, not tender and moist like I've had from other locations. Not the first items I've had an experience with like this either. I pick this place because it's close but I may start going to the other McDonald's in town. Staff is still great! Although, I'm hoping this food quality issue will turn around soon.
  • GG
    GEOMETRY WHEELS [GD]
    Jan 6, 2026
    1.0
    The WORST service / food I have EVER had at this location. Ordered a 10 piece nugget combo...and a 1/4 lb combo. The burger had to have been dropped on the damn floor...then pieced back together with the bun...and hell a mess of toppings. The Nuggets were barely cooked!! Done with this place!! Manager should be fired!!!!

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Blue Springs, MO?

McDonald's in Blue Springs is open daily from 6:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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