McDonald's

3.6
1354 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1515 N Woods Chapel Rd, Blue Springs, MO
64015, United States

Hours

Reviews

3.6
1,337 reviews
5 stars
485
4 stars
315
3 stars
250
2 stars
94
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unprofessional behavior from management.

Food Quality

There were numerous complaints about food being cold, incorrect orders, and issues with cleanliness, while some customers praised the freshness and taste of the food.

Cleanliness

While some customers noted that the restaurant was clean, others mentioned that it could be cleaner, particularly in the restrooms.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.

Management Issues

Several reviews pointed out poor management practices, including unhelpful responses to customer complaints and a lack of support for staff.
  • CS
    Clyde Shull
    Dec 30, 2025
    1.0
    Its McDonald's what more can anyone say
  • MG
    Mark Gravesen
    Dec 24, 2025
    4.0
    MCDonald's stop on a long road trip. Clean restaurant. Lots of parking. Food was as anticipated. Fairly easy to get on and off interstate. Special orders did not phase the counter staff and kitchen provided what we asked for. Staff was quick to address needs. Restrooms were stocked and clean. I would stop again.
  • WF
    Wagner Family
    Dec 13, 2025
    2.0
    Worst service I’ve had. Ordered online through the app, pulled into my spot, 20 minutes go by no food, no drinks. Print arriving after me got there orders before me. I go inside and get told they are waiting in fresh tea. So now I have cold food because they were waiting on tea. Nothing for the inconvenience.
  • TS
    Tiffany Scallion
    Dec 8, 2025
    5.0
    Always open late and that's soooo convenient when traveling
  • TT
    Trisha
    Nov 30, 2025
    1.0
    Employees had the worst additude. very negative

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1515 N Woods Chapel Rd, Blue Springs, MO?

McDonald's is open daily from 6:00 AM to 11:00 PM.

During which hours is the McDonald's drive-through service available?

The drive-through is open from 4:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.