McDonald's

3.6
1347 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1515 N Woods Chapel Rd, Blue Springs, MO
64015, United States

Hours

Reviews

3.6
1,330 reviews
5 stars
484
4 stars
312
3 stars
250
2 stars
92
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unhelpful management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some praising fresh and hot food, while others complained about cold or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining area.

Staff Attitude

While some employees were praised for their friendliness, others were criticized for having a negative attitude.
  • TR
    Tricia Richardson
    Nov 17, 2025
    1.0
    Wouldn’t even give one star but had to. Two ladies working one told us we have to use the screen because they were too busy. I said we wanted to pay cash just ignored us. Waited a few minutes then I asked again was told no it just takes card and continued ignoring us. We walked out finally to notice that they only had a couple cars in the drive thru. Just put a note in the door that you don’t take cash.
  • AA
    A A
    Nov 9, 2025
    5.0
    Good service and food. Tricky getting in parking lot.
  • DF
    derick fuller
    Nov 2, 2025
    1.0
    Pretty sure they took my last review down went and ordered a #9 meal and a #4 meal we get the food and it's cold the number for chicken sandwich was supposed to have mayo on it and it didn't so I go in to ask about why there's no mayo the first guy I talk to said there was supposed to be mayo on it then I'm assuming the shift lead (I'd hope she isn't a manager) cuts into the conversation and tells me I have to order a different meal to get mayo on it. At this point 2 ppl fingers have been on my sandwich so I snatched the sandwich from her because they were not going to do anything. I ended up throwing this sandwich away because the lady looked all sweaty and was spitting while she talked as she's missing some of her top front teeth also who wants to eat chicken on bread. This lady's hygienic was horrible. As I'm walking out she says I am not welcome back at her store because I'm so rude I told her watch me. She then says she would call the police. This lady didn't even let me talk she seemed like she just wanted to hear herself and didn't want to redo my sandwich like she was just being lazy stood at counter waiting to talk to some one at the start for like 5 min. Got an email from mcdonalds customer support on my last review on this situation I did not respond to it due to me never wanting to go back. This store is extremely disgusting and would recommend a different place all together. After this I will never eat mcdonalds again. Not spending my hard earned money at any location period. Will go to burger king next time I want a quick meal.
  • DF
    Derick Fuller
    Nov 1, 2025
    1.0
    Ordered thru drive thru got a number 9 and a number 4 original. Before I left made sure everything was right as I do at all fast food places my chicken sandwich had no mayo so I went back in because who orders chicken on bread. The guy from the pick up window was walking out I asked him if it was supposed to have mayo on it he said yes it is and proceeded to look. I don't know if it was the manager or not but she cut in and kept talking over me so I snatched my sandwich back from her cuz at this point 2 ppls fingers had been on my sandwich and I couldn't get 2 words in I know she was missing a couple of her teeth she looked like she had no hygiene. I proceeded to walk out after and she tells me that I'm not allowed to come back because I'm so rude. I said to her watch me cuz at this point I'm really upset. She threatens to call the cops having to have the last word this lady should be fired immediately from here as she is the one being super rude putting her disgusting fingers on my sandwich that I have to eat. Also food was super cold like it was cooked an hour b4 ordering. Will never spend my money here again!!!!
  • JS
    Juan Alarcon Suarez
    Oct 29, 2025
    1.0
    I ORDERED A LARGE BIG MAC COMBO AND GOT NO STICKERS OR PEELS FOR THE MONOPOLY THING. THE ONLY REASON WHY I EVEN GO TO MCDONALD'S

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1515 N Woods Chapel Rd, Blue Springs, MO?

McDonald's is open daily from 6:00 AM to 11:00 PM.

During which hours is the McDonald's drive-through service available?

The drive-through is open from 4:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.