Chipotle Blue Springs - Hwy 7 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers expressed dissatisfaction with the shrinking portion sizes, feeling they were not getting value for their money.
Service Quality
Feedback highlighted inconsistent service, with some employees being friendly and attentive while others displayed poor attitudes and neglect.
Cleanliness
Numerous reviews pointed out issues with cleanliness, including dirty dining areas and unsanitary food preparation conditions.
Food Quality
Customers reported mixed experiences with food quality, with some enjoying flavorful meals while others received poorly cooked or bland food.
Management Issues
Several reviews indicated a lack of effective management, leading to understaffing, disorganization, and overall poor customer experiences.
JA
Julie Antonic
2 days ago
5.0
Absolutely fresh, wonderful and friendly staff, never a disappointment.
DB
Demi Bayes
4 days ago
2.0
I HATE TO WRITE THIS considering I come here at least every other week, but I spent 15$ and My food and it was completely cold and the beans tasted so weird. I was unable to eat it:/
I tried calling to get this issue resolved but it was just an automated voice telling me it sent and email to resolve it, but I did not get an email I called 4 times and it was the same message.
I went online to see if I can fix it but I need an order number and I didn’t receive my receipt.
The team was kind and getting through the busy line. I just wish I could eat my dinner or get ahold of someone to help resolve this.
JL
Jayde Land
Nov 6, 2025
2.0
I loved this location when it opened but delivery from here has dropped in quality severely. It shouldn’t be a gamble on how much you will get of meat or guac each time. (Or anything really) Consistency is how you get repeat customers. Inconsistency is how you lose them.
KH
Kyle Harper
Nov 5, 2025
1.0
Customer service sucks full of kids. They talked the entire time completely ignored that I was standing there. There was no hi hello one moment just dirty looks and loud banging pots. The restaurant stinks and pee on the floor. I have never received this level of disrespect. Won’t be coming back and I’m a regular. Signed pissed customer
FM
Frances Margret
Nov 5, 2025
2.0
If you order pick up, make sure to check before you leave because my order was wrong and when i went back they literally looked at me like i was stupid. When they finally gave me the right thing they didnt apologize for the mistake or the inconvenience it caused. Im in the service industry, shit happens, an apology wouldve made that experience a lot better
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Blue Springs - Hwy 7?
Chipotle Mexican Grill in Blue Springs - Hwy 7 is open from 10:45 AM to 11:00 PM every day of the week.
Where is Chipotle Mexican Grill located in Blue Springs?
The restaurant is located at 802 SW US-40, Jackson, Blue Springs, MO 64015, United States.
What type of food does Chipotle Mexican Grill offer?
Chipotle Mexican Grill offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I place an order online for Chipotle Mexican Grill at Blue Springs?
You can order online through the Chipotle app available on the App Store, or directly at https://order.chipotle.com/.
Does Chipotle Mexican Grill have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and access exclusive offers by signing up.
How can I contact Chipotle Mexican Grill in Blue Springs via email or phone?
You can email them at MO.4419.BlueSpriHwy7@chipotle.com or call at +1 816-867-3029.
Are there any Mexican restaurants near Chipotle Mexican Grill in Blue Springs?
Yes, nearby Mexican restaurants include Pancho's and Agaveros Mexican Bar and Grill, which you might enjoy exploring before or after your Chipotle visit.
What fitness or sports facilities are located near Chipotle Mexican Grill in Blue Springs?
Amerikick Blue Springs, a martial arts club and sports instruction center, and Anytime Fitness gym are nearby places to stay active when visiting the area.
Which nearby places can complement a visit to Chipotle Mexican Grill for shopping or personal care?
You can visit nearby shops such as Kelce’s Kandy Shop for sweets, Turn-N-Headz Barber Shop for grooming services, and 3 Blondes Boutique for clothing and accessories.
What other types of restaurants are located near Chipotle Mexican Grill in Blue Springs?
Nearby dining options include Momma Ann'z Fried Fish, Shrimp & Chicken (seafood and American), China Town Super Buffet (Chinese cuisine), Fazoli’s (Italian), and Ponderosa Steak House (steakhouse).